I propose to take Questions Nos. 60 to 63, inclusive, together.
A key objective of the transfer of the Community Welfare Service (CWS) from the Health Service Executive to the Department on 1st October 2011 was to provide a streamlined and consistent service to the customer.
The Department has since re-engineered its business model to support the provision of integrated services across all business streams involved in the delivery of localised services. This is resulting in a rebalancing of resources across the Department’s range of activities including the relocation of some staff to main centres, primarily Intreo offices, which will provide a full range of services, including the CWS and these will, in general, be available in one location.
The Department is currently examining the operation of all its services in the context of the Pathways to Work commitments and the development of Intreo services nationally. As part of this programme of change approximately 430 CWS satellite clinics were closed over the last three-year period facilitating the redeployment of some 300 staff to activation and case management support services, with the majority coming from the CWS. There are approximately 200 full time equivalents administering the rent supplement scheme. Statistics are not maintained in relation to the number of CWS staff withdrawn or redeployed on a county basis or who have retired or been promoted in the past three years.
A tabular statement is attached showing the number of CWS clinics that were closed from October 2011 to date in 2014 on a county basis. A detailed listing providing details of the closed clinics by town will issue separately to the Deputy.
Where the CWS has been re-structured, alternative arrangements have been put in place to ensure that customers are provided with ongoing access to the supports provided by the service. In general, this means that the frequency of available public clinics is increased. If a person is unable to travel to a new clinic, for example due to illness, alternative arrangements are in place including arranging a visit to the client’s home if necessary.
People claiming supports under the supplementary welfare allowance scheme generally only interact with the Department on an occasional basis, for example, when seeking an exceptional needs payment or in claiming additional supports such as rent supplement, which are usually reviewed once to twice yearly.
The staffing needs for all areas within the Department are continuously reviewed, to ensure that the best use is made of all available resources with a view to providing an efficient service to those who rely on the schemes operated by the Department and that the services provided are reconstituted, where necessary, to meet the changing needs of Irish society.
CWS clinics closed over the last 3 years by county:
County
|
Total
|
Carlow
|
7
|
Cavan
|
8
|
Clare
|
21
|
Cork
|
45
|
Donegal
|
37
|
Dublin
|
49
|
Galway
|
44
|
Kerry
|
17
|
Kildare
|
7
|
Kilkenny
|
16
|
Laois
|
4
|
Leitrim
|
7
|
Limerick
|
22
|
Longford
|
4
|
Mayo
|
32
|
Meath
|
4
|
Monaghan
|
5
|
North Tipperary
|
1
|
Offaly
|
7
|
Roscommon
|
13
|
Sligo
|
13
|
Tipperary North
|
13
|
Tipperary South
|
15
|
Waterford
|
13
|
Westmeath
|
6
|
Wexford
|
4
|
Wicklow
|
14
|