Since 1 January 2014, Irish Water has statutory responsibility for all aspects of water services planning, delivery and operation at national, regional and local levels including responsibility for the delivery of the domestic metering programme. I understand that there are two companies manufacturing the meters used on the metering programme – Itron and Diehl. These companies were selected as part of an open procurement process by Irish Water for the supply of water meters. The meters are manufactured in France and Germany.
Irish Water has established a dedicated team to deal with representations and queries from public representatives and has contacted all Oireachtas members to provide details of an improved level of service which it is aiming to provide. The team can be contacted via email to oireachtasmembers@water.ie or by telephone on a new dedicated number, 1890 578 578.