The Water Services Act 2013 provided for the establishment of Irish Water as an independent subsidiary within the Bórd Gáis Éireann Group (now Ervia) and assigns the necessary powers to allow Irish Water to undertake the water metering programme, which commenced in August 2013 and will be completed by mid-2016. Irish Water has informed my Department that its tendering process is fully compliant with public procurement rules. Given the value of the contract for the domestic metering programme, this tender was advertised at EU level, in accordance with EU procurement rules. While I have a role in consenting to capital commitments, neither I nor my Department were involved in the award of contracts. However, I understand that four regional main contractors covering eight meter regions were appointed by Irish Water on foot of the procurement process.
Irish Water has established a dedicated team to deal with representations and queries from public representatives and has contacted all Oireachtas members to provide details of an improved level of service which it is aiming to provide. The team can be contacted via email to oireachtasmembers@water.ie or by telephone on a new dedicated number, 1890 578 578.