Dáil Éireann Debate, Wednesday - 27 September 2017
85. Deputy Pearse Doherty asked the Minister for Finance the number of complaints made to the Financial Services Ombudsman since the passing of recent legislation amending the six-year rule that have been deemed admissible under the new rules; the number still under consideration; the number that are new complaints; the number that were previously refused under the old rules; and if he will make a statement on the matter. [40815/17]
View answerFirstly, I must point out that the Financial Services Ombudsman is independent in the carrying out of his duties. I have no role in the day to day workings of the office.
However, the Financial Services Ombudsman has informed me that the number of complaints made to the Financial Services Ombudsman since the passing of recent legislation amending the six year rule is 76.
Of those 76 complaints, 68 are in progress in Financial Services Ombudsman's dispute resolution process (a mediative, not an adjudicative process) and 8 are still under consideration. 44 are new complaints and 32 are re-submitted complaints that had been refused under the old rules.
