Dáil Éireann Debate, Tuesday - 23 October 2018
317. Deputy Micheál Martin asked the Minister for Justice and Equality the status of an appointment that has been sought by a person (details supplied) to attend an appointment at the Irish Natural Immigration Service in order that they can discuss their visa in view of the fact they have been unable to receive the information online; and if he will make a statement on the matter. [43437/18]
View answerI am advised by the Irish Naturalisation and Immigration Service (INIS) of my Department that appointments are not available to individuals to discuss their visa status and that such queries should be dealt with by email to the relevant section. A list of contact emails can be found on the website www.inis.gov.ie.
Queries in relation to the status of individual immigration cases may be made directly to the INIS of my Department by e-mail using the Oireachtas Mail facility which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response from the INIS is, in the Deputy’s view, inadequate or too long awaited.
