Dáil Éireann Debate, Tuesday - 13 November 2018
554. Deputy Gerry Adams asked the Minister for Employment Affairs and Social Protection the number of persons awaiting payment for illness benefit in County Louth; the length of time these persons have been waiting; and when they can expect to receive payment of same. [46630/18]
View answerThe information requested by the Deputy is not currently available in the manner requested.
However, the average processing time for individual Illness Benefit (IB) claims, dependent on the complexity of the claim application, is one week.
The Deputy should also note that IB payment volumes were restored to normal levels last week and my officials are monitoring them on a daily basis to ensure that they remain at this level. Any further issues that may arise will be dealt with as they are identified.
I trust this clarifies the matter for the Deputy.
