Dáil Éireann Debate, Tuesday - 11 December 2018
513. Deputy Robert Troy asked the Minister for Employment Affairs and Social Protection her plans to consider giving greater responsibility back to the regional offices in terms of processing certain social welfare payments. [51514/18]
View answerIllness Benefit has always been administered centrally.
The Department has a dedicated freepost address for customers to send their Illness Benefit forms and certificates to (Social Welfare Services, PO Box 1650, Dublin 1). For the efficiency and convenience of our customers we ask that they send their forms and certs to this address.
However, if certificates are sent into a local Intreo Centre, they will be processed there.
I trust this clarifies the matter for the Deputy.
