Dáil Éireann Debate, Wednesday - 19 December 2018
565. Deputy Róisín Shortall asked the Minister for Employment Affairs and Social Protection the average processing times for all applications under her remit; the way in which these waiting times compare to the same period in 2017; and if she will make a statement on the matter. [53896/18]
View answerProcessing times for the principal Social Welfare schemes operated by my Department are shown in the attached table.
I regret that this information is temporarily unavailable for Illness Benefit, Occupational Injury Benefit, and Treatment Benefit, due to the impact of recent ICT system changes but will be shared with the Deputy as soon as they become available.
Average time to award claims at the end of November in each of the years 2017 and 2018.
|
Scheme |
Average Weeks to Award – November 2017 |
Average Weeks to Award – November 2018 |
|
State Pension (Contributory) |
5 |
6 |
|
Widow(er)'s Contributory Pension |
2 |
2 |
|
State Pension (Non-Contributory) |
13 |
9 |
|
Jobseeker's Allowance |
2 |
2 |
|
Jobseeker's Benefit |
1 |
1 |
|
One-Parent Family Payment |
6 |
5 |
|
Supplementary Welfare Allowance Basic |
1 |
1 |
|
Maternity Benefit |
6 |
6 |
|
Paternity Benefit |
6 |
6 |
|
Carer's Allowance |
16 |
16 |
|
Carer's Benefit |
11 |
13 |
|
Disability Allowance |
12 |
12 |
|
Invalidity Pension |
6 |
8 |
|
Illness Benefit |
1 |
N/avail |
|
Occupational Injury Benefit |
1 |
N/avail |
|
Child Benefit |
3 |
3 |
|
Working Family Payment |
2 |
6 |
|
Domiciliary Care Allowance |
14 |
10 |
|
Household Benefits |
1 |
1 |
|
Free Travel |
1 |
2 |
|
Treatment Benefit |
4 |
N/avail |
