I am informed by the Central Bank that it conducted a review of over-the-counter services in 2016, including over-the-counter sales of a wide range of commemorative coins. The review, which included an analysis of customer demand and volume of coins sold, identified very low usage of the service by members of the public.
The Central Bank introduced an online sales platform for collector coin products (www.collectorcoins.ie) in 2017 to make coin purchases more convenient for customers. The online sales system has now been operational for almost two years and the Central Bank informs me that it has proven popular with the public. Following the introduction of the online sales system, the Central Bank decided to withdraw the over-the-counter service.