Since 1 January 2014, Irish Water has statutory responsibility for all aspects of the planning, delivery and operation of water and wastewater services at national, regional and local levels. Responsibility for the independent economic regulation of the water sector is assigned to the Commission for Regulation of Utilities (CRU). These are responsibilities that are assigned to Irish Water and to the CRU and in respect of which I have no direct role as Minister.
I understand that the CRU, informed by a multi-stage public consultation process, published its decision on Irish Water’s Connection Charging Policy on 18 December 2018, and the approved Connection Charging Policy came into effect on 1 April 2019.
Irish Water has established a dedicated team to deal with representations and queries from public representatives. The team can be contacted via email at firstname.lastname@example.org or by telephone on a dedicated number, 1890 578 578.