Since 1 January 2014, Irish Water has statutory responsibility for all aspects of water services planning, delivery and operation at national, regional and local levels, pursuant to Section 7 of the Water Services (No. 2) Act 2013 which provided for the transfer to Irish Water of the general water services functions conferred on the county and city councils by the Water Services Act 2007. Section 32 of the 2007 Act sets out responsibilities in respect of general water services functions and includes the installation and maintenance of meters. As Minister for Housing, Planning and Local Government, I have no direct role in this operational matter.
It may be helpful to note that Irish Water has established a dedicated team to deal with representations and queries from public representatives. The team can be contacted via email to firstname.lastname@example.org or by telephone on a dedicated number, 1890 578 578.