Dáil Éireann Debate, Thursday - 24 October 2019
306. Deputy Willie Penrose asked the Minister for Employment Affairs and Social Protection if she will provide the insurance contribution record of a person (details supplied); the level and amount of arrears that would be payable to the person due to their mistake; and if she will make a statement on the matter. [44052/19]
View answerAn application for State pension (contributory) has not been received from the person concerned. Once an application is received, their eligibility for pension will be determined and they will be notified of a decision without delay. Further, I am advised that the address provided by the Deputy for the person concerned is different to their address held by my Department.
Under social welfare legislation late claims for the State pension (contributory) may only be backdated for a maximum period of 6 months. Backdating of a late claim beyond 6 months will be considered in circumstances where the failure to claim arose as the result of either incorrect information having been supplied by my Department, or the claimant’s serious incapacity by illness or infirmity.
Contact details for the Mullingar Intreo Office are as follows:
Address: Blackhall Street, Mullingar, Co. Westmeath
Telephone: (076) 6285100.
If the person concerned is not in a position to use the online facility they can request a statement by contacting the Department’s customer service team for assistance on (01) 4715898. Customers who wish to use a LoCall option can call from a landline on 1890 690 690. The customer service team is available to assist from 9am to 5pm; and is also open during lunchtime.
I hope this clarifies the matter for the Deputy.
