As required under EU legislation governing the implementation of schemes such as the Basic Payment Scheme and, prior to 2015, the Single Payment Scheme, applications are subject to comprehensive validation checks to ensure that only valid applications are processed for payment.
At the validation stage of processing, a variety of issues are identified which require examination and correspondence is entered into with the applicants concerned, as necessary.
Such issues include dual claims, insufficient commonage evidence, over claims and incomplete applications.
As replies to these queries are received, further processing may take place and cases are cleared for payment if the issue(s) identified have been sufficiently addressed to meet the criteria for payment.
If the Deputy has a specific case in mind, I will be happy to make further enquiries if he supplies the details to my office.