I propose to take Questions Nos. 147 to 149, inclusive, together.
Revenue acts as the collection agent for the Health Service Executive (HSE) in respect of outstanding liabilities arising from the Ancillary State Support Scheme. This role is provided for by Section 26(2)(b) of the Nursing Home Support Scheme Act 2009.
Revenue has confirmed that it provides electronic options for all tax payments and repayments, including in respect of Nursing Home Scheme loan repayments, through the ‘Revenue Online Service’ (ROS) and the ‘myAccount service’. These channels provide a very efficient 24/7 service that is fully secure and more cost effective than conventional manual payment options. These electronic options also provide taxpayers with full access to their historic payment and filing records.
Revenue is conscious that not all taxpayers have access to its electronic services, for example where there is poor broadband capacity, and in such circumstances will accept manual (cheque) payments. Where a person opts to repay Nursing Home Scheme loans by cheque, it is very important that the relevant details of the ‘Care Recipient’ and the ‘Accountable Person’ are provided with the payment. Where these details are not supplied, it is likely that there will be delays in processing the payment.
Revenue has confirmed that if the person in question is experiencing any difficulties accessing its electronic payment options to repay a Nursing Home Scheme loan or wishes to discuss other (payment) options, s/he should contact the relevant payments team at telephone number 068-56941. Revenue has assured me that every assistance possible will be provided to the person in order to resolve the issue.