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Direct Provision System

Dáil Éireann Debate, Tuesday - 15 September 2020

Tuesday, 15 September 2020

Questions (570)

Jennifer Whitmore

Question:

570. Deputy Jennifer Whitmore asked the Minister for Justice the options available to public representatives to address urgent matters regarding direct provision centres; and if she will make a statement on the matter. [23265/20]

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Written answers

There are a number of avenues available to public representatives to raise matters with me or directly with officials of my Department in respect of direct provision accommodation centres.

Public representatives can make representations on behalf of a person or a group by writing to my office by post or by e-mail or by telephone.

Contact details are available on my Department's website - http://www.justice.ie/en/JELR/Pages/Contact_Us

 For your convenience I list them below -

Address: Department of Justice and Equality, 51 St Stephen's Green, Dublin 2, D02 HK52

Email: info@justice.ie

Telephone: (01) 602 8202

Lo-call: 1890 221 227

Public representatives may also raise queries in relation to the status of individual immigration cases directly to my Department using the Oireachtas Mail facility which has been specifically established for this purpose - INISOireachtasMail@justice.ie.

Deputies can, of course, also raise matters through the Parliamentary Questions process.

It is also possible for any resident of an accommodation centre, public representative or member of the wider public to directly contact the International Protection Accommodation Service (IPAS) of my Department by telephone, e-mail, in writing or through an on-line contact page.  Full details of the contact numbers and addresses are at:

http://www.ria.gov.ie/en/RIA/Pages/Contact_Us

My Department endeavours to respond to all queries within the shortest possible time-frame. 

Responsibility for the provision of accommodation to international protection applicants will transfer to the Minister for Children, Disability, Equality and Integration following the completion of the necessary legislation.

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