The Citizenship Division of the Immigration Service of my Department has no record of the person concerned on their system. The person concerned should forward a copy of the correspondence referred to by the Deputy to the Citizenship Division at: citizenshipinfo@justice.ie, so they can investigate the matter further.
Queries in relation to the status of individual immigration cases may be made directly to the Immigration Service of my Department by e-mail using the Oireachtas Mail facility which has been specifically established for this purpose. This service enables up to date information on such cases to be obtained without the need to seek information by way of the Parliamentary Questions process. The Deputy may consider using the e-mail service except in cases where the response is, in the Deputy’s view, inadequate or too long awaited.