Dáil Éireann Debate, Tuesday - 6 October 2020
416. Deputy Catherine Murphy asked the Minister for Foreign Affairs if he has engaged a third-party company in each of the years 2017 to 2019 and to date in 2020 to conduct online and-or social media monitoring and-or provide reports on social media coverage of his Department; if so, the cost of same; and if the name of the social media platforms being monitored will be provided. [28917/20]
View answerThere were no such costs incurred by my Department in 2017 to 2019 and to date in 2020.
The Department of Foreign Affairs and Trade has procured an external monitoring service for press and broadcast media. While this contract allows for social media monitoring if required, this element is not currently utilised. The Department monitors its own and external social media activity through free analytical tools provided by the major social media platforms.
