Dáil Éireann Debate, Thursday - 26 November 2020
187. Deputy Pearse Doherty asked the Minister for Transport if his attention has been drawn to the fact that the email address for urgent RSA driver tests provided by him in response to a recent parliamentary question is no longer monitored; if he will advise on an alternative email addresses through which representations can be made for urgent appointments; and if he will make a statement on the matter. [39399/20]
View answerThe RSA have recently updated their process and candidates can now request an urgent Driving Test via a dedicated webform available at
https://www.rsa.ie/en/RSA/Learner-Drivers/The-Driving-Test/Request-an-urgent-driving-test/
This webform will allow customers to assess whether they qualify for an urgent test appointment and if so, to submit an application for same. If the applicant’s request is accepted, they will be placed on a short notice list and may be called for a test with as little as one days’ notice.
The webform allows for a quicker response time in the case of such requests ,while also eliminating the need for manual processing. If somebody emails the urgent test email address, they will get an auto response directing them to use the webform.
