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JobPath Programme

Dáil Éireann Debate, Wednesday - 9 December 2020

Wednesday, 9 December 2020

Questions (152)

Carol Nolan

Question:

152. Deputy Carol Nolan asked the Minister for Social Protection the annual staff turnover rate within Turas Nua and Seetec from 2015 to date; if she will address concerns that the annual turnover rate in both companies is exceptionally high; and if she will make a statement on the matter. [42394/20]

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Written answers

There are a number of key features which enable my Department to monitor all aspects of the JobPath providers’ performance and ensure contract compliance. To date no concerns have been raised in regard to exceptionally high staff turnover rates.

Inspections are a key component of how my Department monitors compliance with the service level agreement and the contract generally, including staffing levels. The inspections will be conducted for the duration of the JobPath contract. The terms and conditions of employment and staff recruitment and retention policies remain the responsibility of the contractors.

Findings from inspections have on occasion identified staff changes in particular offices in both Turas Nua and Seetec. This would have been noted in particular in 2019 at a time of historically high employment levels with the consequence that the skills of personal advisers were in high demand in the Irish labour market.

Any issues noted in inspection reports, including staffing matters are brought to the attention of the contractor who must submit a response setting out the corrective actions taken to the satisfaction of the Department.

I trust this clarifies the matter for the Deputy.

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