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Social Welfare Payments Administration

Dáil Éireann Debate, Wednesday - 3 February 2021

Wednesday, 3 February 2021

Questions (437)

Bernard Durkan

Question:

437. Deputy Bernard J. Durkan asked the Minister for Social Protection the degree to which the processing of various applications for social welfare payments continues to be in line with best possible waiting times; and if she will make a statement on the matter. [5764/21]

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Written answers

My Department is committed to providing a quality service to all its customers, ensuring that applications are processed and that decisions on entitlement are made as quickly as possible.

Claim processing times are currently  well within the set targets.  These are kept under active review to ensure this  standard is maintained  and improved on where possible. 

I trust this clarifies the matter for the Deputy.

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