Pearse Doherty
Question:58. Deputy Pearse Doherty asked the Minister for Finance the number of complaints submitted to the Financial and Services Pension Ombudsman since 1 March 2020. [6233/21]
View answerThursday, 4 February 2021
Questions (58, 59, 60, 61)
Pearse Doherty
Question:59. Deputy Pearse Doherty asked the Minister for Finance the number of complaints submitted to the Financial and Services Pension Ombudsman between 1 March 2019 and 1 March 2020. [6234/21]
View answerPearse Doherty
Question:60. Deputy Pearse Doherty asked the Minister for Finance the number of complaints made against banks submitted to the Financial and Services Pension Ombudsman since 1 March 2020. [6235/21]
View answerPearse Doherty
Question:61. Deputy Pearse Doherty asked the Minister for Finance the number of complaints made against insurance companies submitted to the Financial and Services Pension Ombudsman since 1 March 2020. [6236/21]
View answerWritten answers
I propose to take Questions Nos. 58, 59, 60 and 61 together.
As the Deputy is aware, the Financial Services and Pensions Ombudsman (FSPO) is independent in the performance of his statutory functions and I have no role in the day to day workings of the office or in the decisions which he takes.
The FSPO informs me that:-
- The number of complaints received by the FSPO from 1 March 2020 to 2 February 2021 is 4,902.
- The number of complaints received by the FSPO from 1 March 2019 - 29 February 2020 is 5,405.
- The number of Banking complaints received by the FSPO from 1 March 2020 to 2 February 2021 is 2,581.
- The numbers of Insurance complaint received by the FSPO from 1 March 2020 to 2 February 2021 is 1,511.
I am advised by the FSPO that the data contained in this response is extracted from a live database and therefore depicts complaint information at a specific moment in time. Data in this database is subject to ongoing verification and data categorisation as the understanding of the specific complaint is developed. The data is correct as of 2 February 2021.