Dáil Éireann Debate, Thursday - 4 March 2021
270. Deputy Jackie Cahill asked the Minister for Agriculture, Food and the Marine the reason that farming companies are locked out of their accounts on the website of his Department when their account has been inactive for three weeks; and if he will make a statement on the matter. [12297/21]
View answerMy Department has a policy in place since online services were first provided that any account accessing agfood.ie (including staff, agents, partners and company accounts) is locked after 30 days of inactivity.
An exception to this has been provided for individual farmer accounts. Farming companies are treated the same as other companies across the AgriFood sector and their accounts are locked after 30 days of inactivity.
My Department provides a 24-hour on-call service to assist farming and other company accounts when they are locked.
