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Post Office Network

Dáil Éireann Debate, Wednesday - 10 March 2021

Wednesday, 10 March 2021

Questions (64, 69, 94, 115, 116)

Ruairí Ó Murchú

Question:

64. Deputy Ruairí Ó Murchú asked the Minister for the Environment, Climate and Communications the engagement he has had with An Post regarding its capacity to deliver banking services; and if he will make a statement on the matter. [13246/21]

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James O'Connor

Question:

69. Deputy James O'Connor asked the Minister for the Environment, Climate and Communications the types of services that An Post can deliver into the future in order that it can continue to make a significant contribution to communities across Ireland. [13296/21]

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James O'Connor

Question:

94. Deputy James O'Connor asked the Minister for the Environment, Climate and Communications if he will report on the potential to make public service obligation applicable to the post office network; and if he will make a statement on the matter. [13275/21]

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Catherine Connolly

Question:

115. Deputy Catherine Connolly asked the Minister for the Environment, Climate and Communications the engagement he has had with other Departments with regard to developing a financial sustainability plan for the post office network; the analysis of international best practice that has been carried out by his Department with regard to the development and sustainability of the post office network; and if he will make a statement on the matter. [12888/21]

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Pauline Tully

Question:

116. Deputy Pauline Tully asked the Minister for the Environment, Climate and Communications if he will enact legislation to reflect the Private Members motion previously passed on 16 November 2016 regarding the future of the post office network as a matter of urgency to ensure the sustainability of the existing community post office network; and if he will make a statement on the matter. [38662/20]

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Written answers

I propose to take Questions Nos. 64, 69, 94 and 116 together.  

I am aware of the serious decline in mail volumes and the impact that Covid-19 has had on footfall through post offices and on the postal network and of the importance of maintaining a post office network in our society.

In the four years since the Private Members' motion referred to was debated, a lot of work has been done to ensure An Post and the post office network remain viable.

An Post put in place a Strategic Plan, covering the period 2017 – 2021, in response to the structural challenges faced by the postal sector.

In order to implement the Plan, the cost of which was estimated to be in the region of €150m, the Minister for Finance provided a loan of €30m to the company in December 2017 to support the renewal of the post office network (€15m) and the continued fulfilment of a 5 day per week mails delivery service (€15m).

As part of the delivery of the plan the company was split into two distinct business units, An Post Mails and Parcels and An Post Retail.

An Post is transforming its retail network by delivering new products and new formats. This includes, among other things, diversifying and growing the financial services products it provides for individuals and SMEs to include loans, credit cards and more foreign exchange products, local banking in association with the major banks and a full range of State Savings products. Two new dedicated sub-brands, An Post Money and a new business-to-business brand, An Post Commerce, were launched. Investment by An Post of €50 million in the network is designed to encourage communities to use the enhanced services in their local post office.

As part of its commercial strategy to increase banking services An Post last week announced a new partnership with Bank of Ireland to offer personal and SME withdrawal and lodgement services to Bank of Ireland customers across the An Post network of over 900 post offices nationwide. This follows the announcement by Bank of Ireland that it is to close over 100 of its offices in Ireland. This builds on the agency banking services An Post already provides for a number of other leading banks including AIB and Ulster Bank with more than 4.5 million transactions and a cash value of almost €1.5bn annually.

With regard to the community banking model a project team comprising officials from the Department of Rural and Community Development and the Department of Finance was established to progress that particular issue. The final report was published by the respective Ministers on 4 July 2018. The report indicated that the Department of Finance would continue to engage in dialogue with Irish Rural Link and other stakeholders and that it would commission an independent external evaluation of the possibility or otherwise for promotion of the local public banking concept in Ireland. That further report was published by the Department of Finance in December 2019 and concluded that there is no business case for the State to establish a public banking system in Ireland, supporting the outcome of the July 2018 report.

A lot of work has been done over the past few years to develop the network and this has had a positive effect for both postmasters and customers. This momentum needs to be maintained and if An Post, the postmasters and Government work together we can ensure that the network can emerge as a central hub for a wide variety of valuable community-focused services.

Government believes An Post has untapped potential to do more and make a further significant contribution across many areas of public, business and community life in Ireland. I intend to set out a series of next steps on the Offline Services Report shortly.

We are working with An Post to investigate the scope to channel additional services through the network. As with any business the post office needs to develop commercial strategies to enable it to grow and maintain its relevance for its users. All options will be considered fully and efforts will be redoubled to give effect to our commitment to ensuring a sustainable and viable post office network.

In the circumstances, there are no proposals to introduce a Government funded subsidy for the post office network.

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