Dáil Éireann Debate, Thursday - 25 March 2021
13. Deputy Bernard J. Durkan asked the Minister for the Environment, Climate and Communications the progress to date in providing access to high-speed broadband in the case of a person (details supplied); and if he will make a statement on the matter. [16063/21]
View answerAs previously stated in my reply of 2 December to a Parliamentary Question on this matter, the premises referred to in the Question is located in the BLUE area on the NBP High Speed Broadband Map which is available on my Department's website at www.broadband.gov.ie.
BLUE areas are not included in the State intervention area covered by the National Broadband Plan as commercial operators are already providing high speed broadband or have indicated future plans to do so. My Department defines high speed broadband as a connection with minimum speeds of 30Mbps download and 6Mbps upload. The activities of commercial operators delivering high speed broadband within BLUE areas are not planned or funded by the State and my Department has no statutory authority to intervene in that regard.
My Department did, however, raise a query regarding the premises in question with the service provider to get the current status for the location. The service provider has indicated that the premises will be included as part of their fibre network rollout in Celbridge in early 2021. My Department updated the Deputy of this on 12 December 2021.
Complaints about service provision are a matter between the consumer and the service provider in the first instance. The individual should contact their service provider directly in the matter for further updates.
