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Social Welfare Schemes

Dáil Éireann Debate, Thursday - 13 May 2021

Thursday, 13 May 2021

Questions (348)

Denis Naughten

Question:

348. Deputy Denis Naughten asked the Minister for Social Protection the target processing time for each scheme benefit and allowance scheme under her Department; when each target was last amended; the number of applications under each scheme in 2020 and the percentage achieved within the target time; and if she will make a statement on the matter. [25363/21]

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Written answers

Processing targets are published each year on gov.ie in the Revised Estimates and Volume (REV) for the Public Service and kept under review. The 2020 targets have been used in the figures provided below. Most of these targets were set at 90% in 2012 with revisions made to the following in 2017:

- State Pension (Non Contributory)

- Disability Allowance

- Carer’s Allowance

- Invalidity Pension and Domiciliary Care Allowance in 2018.

For 2021:

- the target percentage for Carer's Allowance increased from 70% to 75% and the target period decreased from 12 weeks to 11 weeks.

- the target period for Disability Allowance decreased from 12 weeks to 10 weeks.

The following table lists the schemes subject to these processing targets, the number of claims registered, the target itself and the determined processing rate for 2020.

Note that over 1.5 million applications for the Pandemic Unemployment Payment were processed by my Department in 2020.

Scheme

Claims Registered

Target %

Target Period

% achieved within the target time

State Pension (Contributory)

38,808

90%

By date of entitlement

96%

Maternity Benefit

41,987

90%

By date of entitlement

92%

Paternity Benefit

24,884

90%

By date of entitlement

87%

Illness Benefit

278,381

90%

1 week

84%

Occupational Injury Benefit

5,250

90%

1 week

49%

Supplementary Welfare Allowance

40,448

90%

1 Week

95%

Free Travel

4,302

90%

2 Weeks

95%

Jobseeker's Benefit

194,234

90%

3 Weeks

89%

Child Benefit

29,607

90%

4 Weeks

87%

Household Benefits

65,301

90%

4 Weeks

99%

Widow/er's or Surviving Civil Partner's Contributory Pension

7,782

90%

6 Weeks

94%

Jobseeker's Allowance

148,202

90%

6 Weeks

95%

One-Parent Family Payment

5,289

90%

10 Weeks

95%

Invalidity Pension

9,991

90%

10 Weeks

87%

Domiciliary Care Allowance

7,289

90%

10 Weeks

78%

State Pension (Non-Contributory)

8,789

75%

12 Weeks

88%

Carer's Allowance

18,774

70%

12 Weeks

87%

Disability Allowance

20,671

75%

12 Weeks

88%

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