Dáil Éireann Debate, Tuesday - 18 May 2021
477. Deputy Holly Cairns asked the Minister for Education if officials in her Department are tasked with conducting online and social media monitoring and completing reports on social media coverage of her Department and her ministerial activities; if so, the number of staff involved; the respective grades of each; the estimated working hours committed to same; and if she will make a statement on the matter. [25799/21]
View answerAs part of its communications programme the Department listens to views from all stakeholders. One way these are considered is by having regard to social media commentary on matters within the remit of the Department.
The Department's communications unit regularly reviews commentary related to the Department's Twitter account and matters arising from the Department's work, with a view to informing where more or better communication can be provided by the Department. This is done by a clerical officer in the Department as a small portion of their daily work, amounting to approximately 20 hours per month.
