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Passport Services

Dáil Éireann Debate, Tuesday - 13 July 2021

Tuesday, 13 July 2021

Questions (374)

Jennifer Carroll MacNeill

Question:

374. Deputy Jennifer Carroll MacNeill asked the Minister for Foreign Affairs the status of a passport application by a person (details supplied); and if he will make a statement on the matter. [37249/21]

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Written answers

With regard to the specific application about which the Deputy has enquired, the Passport Service was in contact with the applicant's guardians on 12 July confirming the return of supporting documents provided and provided an update on the status of the passport application.

The Passport Service scaled up operational levels on 4 May 2021, in line with the phased easing of restrictions set out in “COVID-19 Resilience and Recovery 2021 – The Plan Ahead”.

Passport Online will continue to be the priority channel given the efficiencies that are in-built into the system for both the applicant and the Passport Service. The processing of an online application is up to four times as fast as a paper application. In addition, the use of Passport Online can facilitate social distancing, given that a renewal application for an adult does not require the signature of a witness.

Passport Online can be accessed by first time applicants, both children and adults, in Ireland, Northern Ireland, Great Britain, Europe, Australia, Canada, New Zealand and the USA. All Irish citizens, including children, can use the online system to renew their passports from anywhere in the world.

The Passport Service has a great deal of experience in dealing with peaks in demand, and we are confident, taking into account measures to ensure a safe workplace, that the Passport Online applications on hand can be cleared in six to eight weeks.

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