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Departmental Strategies

Dáil Éireann Debate, Wednesday - 14 July 2021

Wednesday, 14 July 2021

Questions (19, 20)

Holly Cairns

Question:

19. Deputy Holly Cairns asked the Taoiseach the way his Department and public bodies and agencies under his remit are implementing Action 16 of the National Disability and Inclusion Strategy 2017-2021 (details supplied). [38500/21]

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Holly Cairns

Question:

20. Deputy Holly Cairns asked the Taoiseach the way his Department and public bodies and agencies under his remit are implementing Action 32 of the National Disability and Inclusion Strategy 2017-2021 (details supplied). [38517/21]

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Written answers

I propose to take Questions Nos. 19 and 20 together.

My Department supports the implementation of national policies and strategies designed to advance the lives of people with disabilities including those set out in the National Disability Inclusion Strategy 2017-2021.

Neither my Department nor the National Economic and Social Development Office (NESDO), the only body under the aegis of my Department, currently provide statutory services and do not have a requirement to provide accessible online information or services directly to members of the public and therefore do not have a disability consultative committee. The private offices of the Taoiseach and other Ministers located in my Department do take phone calls and respond to correspondence from the members of the public on general matters and the Department has a strong commitment to customer service, including addressing any additional needs that any customer may highlight, as set out in the Department’s customer service action plan available at www.gov.ie/en/organisation-information/179e67-quality-customer-service/.

The Government Information Service also has a role in publishing information for the public in relation to certain whole-of-government information campaigns such as COVID-19 and BREXIT. My Department's main website is hosted on the gov.ie central platform managed by the Office of the Government Chief Information Office (OGCIO) under the Department of Public Expenditure and Reform. This is the main government site with over 122 million pageviews in 2020 and it partially complies with the WCAG 2.1 standards and the 4 principles of accessibility in that it is perceivable, operable, understandable and robust. I am advised that the OGCIO has performed multiple accessibility reviews since the website went live and they have engaged with an accessibility expert to outline all accessibility requirements.

Question No. 20 answered with Question No. 19.
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