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Passport Services

Dáil Éireann Debate, Wednesday - 15 September 2021

Wednesday, 15 September 2021

Questions (358)

Paul Kehoe

Question:

358. Deputy Paul Kehoe asked the Minister for Foreign Affairs the operational staffing numbers for the Passport Office on a monthly basis from January 2020 to date; and if he will make a statement on the matter. [43501/21]

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Written answers

The Passport Service maintained operations throughout the pandemic, notwithstanding the fact that the processing of passports requires physical attendance on site to deliver this service. As a result of well implemented safety protocols during the pandemic, our staff were able to assist citizens who required passports for a range of emergency and urgent personal, business or legal reasons, or who had compelling humanitarian needs to travel.

To assist with the wider State response to COVID-19, Passport Service personnel were redeployed, at the request of different Departments, into other, essential public service roles, such as contact tracing for the HSE, assisting the Department of Social Protection to facilitate the processing of COVID-19 related benefits, providing consular assistance to Irish citizens overseas and assisting the Public Appointments Service.

The Passport Service scaled up operational levels on 4 May 2021, in line with the phased easing of restrictions set out in “COVID-19 Resilience and Recovery 2021 – The Plan Ahead”.

The Passport Service engages in robust workforce planning on an annual basis in cooperation with the Public Appointments Service. The Passport Service must remain in full compliance with the Work Safely Protocol which sets out obligations for employers and workers to put Infection Prevention and Control (IPC) measures in place to prevent the spread of COVID-19 in the workplace.

The total number of Passport Service staff by month from January 2020 to August 2021 is set out in tabular form below.

Month

Total number

January 2020

627

February 2020

666

March 2020

665

April 2020

659

May 2020

655

June 2020

651

July 2020

595

August 2020

565

September 2020

494

October 2020

486

November 2020

478

December 2020

479

January 2021

477

February 2021

470

March 2021

468

April 2021

466

May 2021

465

June 2021

463

July 2021

499

August 2021

519

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