Dáil Éireann Debate, Wednesday - 22 September 2021
72. Deputy Neale Richmond asked the Minister for Housing, Local Government and Heritage if not for profit organisations can be liable for large wastewater removal charges from Irish Water (details supplied); and if he will make a statement on the matter. [45621/21]
View answerResponsibility for the independent economic regulation of the water sector is assigned to the Commission for Regulation of Utilities, or CRU. Water charging policy is based on actual metered consumption, consistent with the requirements of the Water Framework Directive. Under the Water Services (No. 2) Act 2013 Irish Water is required to collect charges, where relevant, from its customers in accordance with a water charges plan approved by the CRU. The CRU, as regulator, is independent in this matter and has come to its own assessment of the appropriate tariff and charging arrangements that shall apply to non-domestic customers, including not for profit organisations in the community and voluntary sector.
Irish Water will readily engage with customers who may be experiencing temporary difficulties. Customers facing such circumstances should contact Irish Water, via its call centre (1850 778 778), at an early date to access the available supports.
