Dáil Éireann Debate, Thursday - 7 October 2021
412. Deputy Neale Richmond asked the Minister for Health if his attention has been drawn to persisting issues with the portal for those vaccinated in Northern Ireland to apply for an EU Digital COVID Certificate; the steps he is taking to remedy this; and if he will make a statement on the matter. [48860/21]
View answerThe online portal allowing Irish passport holders vaccinated in Northern Ireland to apply for a Digital COVID Certificate was successfully launched on Thursday 30th September. As of 6th October a total of 2676 Digital COVID Certificates have been issued to applicants from Northern Ireland.
The difficulties surrounding scanning the QR code on the Northern Ireland vaccination certificate for the purposes of applying for a DCC was quickly noticed when the portal went live and action was taken to immediately resolve it.
Applicants can now upload their entire Northern Ireland vaccination certificate and the online portal will automatically crop the image as necessary to read the QR code.
Troubleshooting instructions are available on the portal and the information is being updated as required. The call centre is taking enquiries to assist any persons experiencing difficulties with their applications.
