Dáil Éireann Debate, Tuesday - 16 November 2021
352. Deputy Carol Nolan asked the Minister for Education the options available to a person working in the education and training board sector who claims they are not being paid according to their correct rate of pay as processed by education shared business services; and if she will make a statement on the matter. [55601/21]
View answerI wish to advise the Deputy that employees of the Education and Training Board (ETB) sector whose salary is processed by Education Shared Business Services (ESBS) should address any payroll related queries to the ESBS Payroll Helpdesk by email to ETBPayRollHelpDesk@esbs.gov.ie.
In addition to this the Helpdesk is also contactable by phone (01-889 2398) on salary pay dates only.
On receipt of such a query, a member of staff from the ESBS Section of my Department will be able to advise the person in relation to their query.
