Mark Ward
Question:320. Deputy Mark Ward asked the Minister for Justice if each call to a Garda station is logged; if not, the reason therefor and if she will make a statement on the matter. [58231/21]
View answerThursday, 25 November 2021
Questions (320)
Written answers
As the Deputy will appreciate, the Garda Commissioner is responsible for the management and administration of An Garda Síochána under Section 26 of the Garda Síochána Act 2005 (as amended). This includes any policy or procedure related to the logging of calls or contact made to a Garda station. As Minister I play no role in these independent functions.
I am advised by the Garda authorities that calls for service from the public received by An Garda Síochána are logged at the time of the report, in line with internal Garda procedures. Calls for service will be logged on the Computer Aided Dispatch (CAD) System.
Calls for service are defined as requests from the public seeking Garda services which can be categorised as either emergency or non–emergency as a result of the nature of the call and/or the information available to the Call Taker and not by the means of access to the Call Taker (i.e. 999/112 via Emergency Call Answering System (ECAS) or non-999).