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Tax Credits

Dáil Éireann Debate, Wednesday - 26 January 2022

Wednesday, 26 January 2022

Questions (52)

Seán Haughey

Question:

52. Deputy Seán Haughey asked the Minister for Finance if a person (details supplied) who is having difficulties uploading documents online when endeavouring to make a claim for an allowance in respect of medical expenses can make an application in hard copy using conventional post; if a helpline is available to persons having difficulties making such claims during the Covid-19 pandemic; and if he will make a statement on the matter. [3806/22]

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Written answers (Question to Finance)

I am advised by Revenue that taxpayers claiming additional tax credits such as health expenses can upload the relevant receipts in support of the claim when submitting their income tax return in preference to retaining them for inspection for a period of six years. However, it is not mandatory to do so, providing the original receipts are kept for the required six-year period.

Revenue has confirmed that it was recently in direct contact with the person in question on foot of correspondence received and the matter is fully resolved. The person was unaware that he had the choice to either upload the receipts or keep them for the six-year period.

Finally, Revenue operates a Helpline (01-738 36 36) for PAYE customers from 9.30am to 1.30pm Monday to Friday and provides an online query service (MyEnquiries) as well as a full postal service. For more complex matters that require one to one engagement, taxpayers can avail of virtual appointments with the relevant Revenue official through video-conferencing facilities.

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