Dáil Éireann Debate, Thursday - 27 January 2022
297. Deputy Patricia Ryan asked the Minister for Social Protection if her attention has been drawn to significant difficulties in contacting the Intreo office in Newbridge, County Kildare; and if she will make a statement on the matter. [4075/22]
View answerI am not aware of any difficulties with customers contacting Newbridge Intreo Centre. The current opening hours in the Intreo Centre are 09:15 to 13:00 Monday, Tuesday, Wednesday and Friday with a later opening time of 10:30 on a Thursday to allow for staff training. Scheduled appointments are available for customers from 13:00 to 17:00 each day.
Customers can contact Newbridge Intreo Centre in the following ways:
- in person or by post at Moorefield Road, Newbridge, Co Kildare, W12 T257,
- by phone at (045) 491500, or
- by email at Newbridge@welfare.ie.
On-line services are also available through the easy to use online portal www.mywelfare.ie to customers who wish to apply for income supports and / or obtain information on the services provided by my Department.
I trust this clarifies the matter for the Deputy.
