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Covid-19 Pandemic

Dáil Éireann Debate, Tuesday - 1 February 2022

Tuesday, 1 February 2022

Questions (623)

Denis Naughten

Question:

623. Deputy Denis Naughten asked the Minister for Health when a person (details supplied) will be issued with their documentation; the reason for the delay; and if he will make a statement on the matter. [5048/22]

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Written answers

Digital COVID Certificates for booster doses of COVID-19 vaccines are now being issued in Ireland. The certificates are being issued via email automatically to individuals who have already received their booster vaccination.

An SMS has been sent to all persons who do not have a valid email address on record advising them of how to access their new certificate. Paper versions of the certs are available upon request.

Any individual who is required to update their information in the HSE system for the issuance of a Digital COVID Certificates should contact the DCC helpline directly. A dedicated team have been working proactively to resolve the outstanding queries and requests sent to the contact centre and through the online portal with the utmost urgency.

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