Dáil Éireann Debate, Wednesday - 30 March 2022
91. Deputy Peadar Tóibín asked the Minister for Social Protection the long-term future plans for an Intreo centre and social welfare office (details supplied); and if she will make a statement on the matter. [17100/22]
View answerThe Department currently has 58 Branch Offices at various locations throughout the country. The Castlepollard office is one such Branch Office.
Each contracted Branch Office is operated and managed under a contract for services, by a Branch Manager who is required to act as an agent for the Department in the area served by the office. Branch Office Managers operate on a contract for service and are independent contractors.
The contract for the delivery of Branch Office services in Castlepollard was due to expire on the 8th of February 2023. However, the Branch Manager has very recently informed the Department of his intention to retire.
The continued provision of Social Welfare services to Castlepollard customers has been prioritised, both in accessing supports online and in-person. This includes the Community Welfare Service (CWS) and Employment Services. I can assure the Deputy that the Department will ensure that an efficient and quality public service, which properly reflects customer needs, will continue to be provided for all our customers in the Castlepollard area. In this regard, all options for continuation of service delivery in the Castlepollard area are currently being examined.
