Written Answers Nos. 355-374
355. Deputy James Lawless asked the Minister for Transport the status of the provision of an adequate bus stop pole which has been greatly delayed at Fernslough, Killickaweeny, Kilcock, County Kildare; and if he will make a statement on the matter. [19621/22]
View answerAs Minister for Transport, I have responsibility for policy and overall funding in relation to public transport.
The National Transport Authority (NTA) has responsibility for the planning and development of public transport infrastructure, including the provision of bus stops/shelters.
Noting the NTA's responsibility in the matter, I have referred the Deputy's question to the NTA for a direct reply. Please contact my private office if you do not receive a reply within 10 days.
356. Deputy Carol Nolan asked the Minister for Transport the number of persons employed by his Department and bodies under the aegis of his Department with a rate of pay below the living wage of €12.30; the role that those persons occupy within his Department or relevant body; and if he will make a statement on the matter. [19639/22]
View answerThere are 46 full-time staff members employed by this Department who earn less than the living wage of €12.30 per hour. All of these staff members are currently on incremental payscales which will see their rate of pay rise to above the living wage after 4 years of service.
42 staff members in this cohort are serving at Clerical Officer level.
4 staff members in this cohort are serving at Service Officer level.
In addition, 5 staff members are currently earning below €12.30 per hour due to the impact of leave arrangements on their pay. Their earnings will exceed the living wage when these leave arrangements cease.
Policy in relation to the determination of salary rates for all public servants, including staff in the agencies under the aegis of the Department, is a matter for the Minister for Public Expenditure and Reform.
I have asked the Agencies under my aegis to provide the information directly to the Deputy. If you do not hear back from the Agencies within 10 working days please contact my office.
357. Deputy Thomas Gould asked the Minister for Transport the number of applications under the eSPSV22 scheme; the number that were successful; and the number of remaining grants available. [19671/22]
View answerThe aim of the Electric Small Public Service Vehicle (eSPSV) Grant Scheme is to support the greening of the taxi sector. It is aimed at improving air quality in urban areas, reducing the CO2 emissions of a sector which typically has very high mileage, and also can positively influence the uptake of zero emission passenger cars by improving general perception and awareness of the benefits of electric vehicles.
The SPSV industry is regarded as a champion in the normalisation of electric vehicle use. The Scheme is funded by the Department and administered by NTA acting as agents of the Department with delegated authority and as the licensing authority for SPSVs. €15m was allocated in 2022 to support SPSVs to switch to electric. The scheme is kept under continuous review and is currently paused to allow for the drawdown and payment of provisional grant offers.
The number of applications under the eSPSV 2022 scheme and the number that were successful are set out in the following table:
|
eSPSV Scheme 2022 |
|
|
No. of applications (22/04/22) |
1,146 |
|
No. of applications paid, payment pending & provisional grant offers (22/04/22) |
986 |
358. Deputy Ciarán Cannon asked the Minister for Transport if he will supply data on the amount of funding allocated to each local authority for the provision of safe passing of cyclists signage; and the amount expended by each local authority to date. [19672/22]
View answerThe improvement and maintenance of regional and local roads is the statutory responsibility of each local authority in accordance with the provisions of Section 13 of the Roads Act 1993. Works on those roads are funded from the Council's own resources supplemented by State road grants, where applicable. The initial selection and prioritisation of works to be funded is also a matter for the local authority.
Following the introduction of a new cycle "safe pass" sign, funding for the installation of the signage has been provided to eligible local authorities since 2020.
Details of the regional and local road grant allocations and payments to local authorities, including safe passing of cyclists signage, are outlined in the regional and local road grant booklets which are available in the Oireachtas Library.
359. Deputy Jackie Cahill asked the Minister for Transport if an online ticket booking facility is available for the Bus Éireann routes 345 and 323; if not, if he will direct Bus Éireann to make such a facility available; and if he will make a statement on the matter. [19712/22]
View answerAs Minister for Transport, I have responsibility for policy and overall funding in relation to public transport; however, I am not involved in the day-to-day operations of public transport.
The issue raised by the deputy in relation to an online ticket booking facility for Bus Éireann routes 345 and 323 is an operational matter for Bus Éireann.
I have, therefore, referred the Deputy's question to the company for direct reply. Please advise my private office if you do not receive a reply within ten working days.
360. Deputy Sorca Clarke asked the Minister for Transport if the practice considering the value of a document such as a log book for a car of posting these documents without advising the owner of their imminent arrival to continue . [19739/22]
View answer361. Deputy Sorca Clarke asked the Minister for Transport if the fee of 12 euro to issue a replacement log book in the case of a person (details supplied) will be waived considering the log book was posted to the wrong address despite the person advising his Department of the change of address. [19740/22]
View answerI propose to take Questions Nos. 360 and 361 together.
My Department through the National Vehicle and Driver File (NVDF) maintains a record of the ‘registered owners’ of motor vehicles. The Road Vehicles (Registration and Licensing) (Amendment) Regulations 1992 (SI No. 385 of 1992) and amendments made thereon set out the procedures regarding notification and recording of change of ownership, and indeed change of address.
To change an address, the vehicle owner must submit their Vehicle Registration Certificate (VRC), with the new address details, to my Department’ s offices in Shannon, County Clare for update onto the NVDF. That office will then issue a new VRC to the new address details provided.
In circumstances where An Post are unable to deliver the relevant document to the vehicle owner, the document is returned to the Department’s office in Shannon and a note is placed on the vehicle record noting non-delivery of the item, and the reason it has been returned. This enables the document to be re-issued where the vehicle owner indicates that the initial address was incomplete or inaccurate etc.
The records on the NVDF indicate that a notification of change of address for the vehicle in question was received on 9 September 2021, with a new VRC issued to the address provided on 13 September 2021. In this instance the NVDF records do not indicate that the VRC was returned to the Department un-delivered by An Post .
Article 19 of the aforementioned legislation sets out the legal requirements for the application and issue of replacement documents. Notwithstanding those requirements, my Department’s officials in Shannon have arranged for another VRC to be generated and issued to the individual concerned at their new address.
362. Deputy Sorca Clarke asked the Minister for Transport the salaries and expenses paid to advisers, Ministers and or Ministers of State in his Department in 2020, 2021 and to date in 2022, in tabular form. [19756/22]
View answerOn the commencement of every Dáil, the Department of Public Expenditure and Reform issues guidelines setting out the arrangements for the staffing of Ministerial Offices. The appointment of Special Advisers is subject to section 11 of the Public Service Management Act 1997.
From July 2020 costs for special adviser(s) to the Minister for Transport were absorbed by the Department of the Environment, Climate and Communications.
The salary and expense costs of the advisers to Minister Shane Ross, and Minister of State Hildegard Naughton in 2020, 2021 and to date in 2022 are detailed below:
|
Minister Shane Ross |
Jan 20 - Jul 20 |
|
Special Adviser Salary |
€ 49,849.00 |
|
Special Adviser Expenses |
€ 1,279.00 |
|
Press Adviser Salary |
€ 47,287.00 |
|
Total |
€ 98,415.00 |
|
Minister of State Hildegarde Naughton |
Jul 20 - Dec 20 |
Jan 21 - Dec 21 |
Jan 22 – Apr 22 |
|
Special Advisor Salary |
€ 50,023.00 |
€ 103,902.00 |
€ 31,797.00 |
|
Special Advisor Expenses |
€ 1,925.00 |
€ 998.00 |
No Claims |
|
Press Adviser Salary |
€ 38,050.00 |
€ 101,981.00 |
€ 32,549.00 |
|
Press Adviser Expenses |
No Claims |
€ 2,267.00 |
€ 2,313.00 |
|
Total |
€ 89,998.00 |
€ 209,148.00 |
€ 66,659.00 |
|
Overall Total |
€ 365,805.00 |
363. Deputy Patrick Costello asked the Minister for Transport if he will legislate for direct vision standards in HGVs to ensure the safety of pedestrians and cyclists using public roads and pathways. [19813/22]
View answerThe development of Advanced Driver Assistance Systems (ADAS) such as direct vision for HGVs that can help to protect vulnerable road users is constantly evolving.
Indeed, only in the last few weeks it has been agreed by a committee of the United Nations Economic Commission for Europe (UNECE) to put forward a draft direct vision regulation for approval at an upcoming working party meeting. These regulations are part of a larger group of regulations at European and UNECE level known as General Safety Regulations that have direct effect in Ireland.
Presently there is no plan to include direct vision regulations at a national level. However, my department together with the Road Safety Authority, will continue to keep developments in this area at both UN and EU levels under constant review.
364. Deputy Mattie McGrath asked the Minister for Transport if he will outline all of the secondment arrangements within his Department; the conditions related to such secondments; and if he will make a statement on the matter. [19879/22]
View answerThere are a number of staff on secondment to agencies under the remit of my Department, including the Marine Casualty Investigation Board, strengthening links between the Department and its agencies. There are also several staff seconded to other Government Departments including the Department of Foreign Affairs to resource the Permanent Representation in Brussels etc. and a small number of staff are seconded as national experts to the EU Commission. These EU Commission posts allow the department to have input into EU policy and legislative proposals.
The duration of staff secondments to other Government Departments vary as they may be terminated at relatively short notice, or extended, by agreement with the other Department and the staff member concerned. In accordance with Department of Public Expenditure and Reform rules, during periods of secondment, staff maintain their terms and conditions of employment including their civil service grade and when the secondment period ends they return to the Department at that grade.
The following tables set out details by grade and institution or body of staff currently on secondment from and into my Department.
Staff seconded into the Department
|
Grade |
Seconded from: |
Responsible for payroll: |
Start date of Secondment |
|
Statistician |
Central Statistics Office |
Department of Transport |
18/11/2019 |
|
Advisory Counsel Grade 3 |
Attorney General’s Office |
Department of Transport |
31/08/2020 |
|
Clerical Officer, Minister of State Naughton’s office |
Office of the Revenue Commissioners |
Department of Transport |
28/06/2021 |
|
Higher Executive Officer |
National Shared Services Office |
Department of Transport |
04/04/2022 |
Staff seconded out by the Department
|
Grade |
Seconded to: |
Responsible for payroll |
Start date of Secondment |
|
Assistant Principal, EU Perm Rep office, Brussels |
Department of Foreign Affairs |
Department of Foreign Affairs |
01/09/2020 |
|
Higher Executive Officer |
Department of Health |
Department of Health |
09/10/2017 |
|
Economist |
Waterford County Council |
Waterford County Council |
30/10/2018 |
|
Principal Officer |
EU Commission |
Department of Foreign Affairs |
01/05/2021 |
|
Principal Officer, EU Perm Rep office, Brussels |
Department of Foreign Affairs |
Department of Foreign Affairs |
01/06/2021 |
|
Administrative Officer, EU Perm Rep office, Brussels |
Department of Foreign Affairs |
Department of Transport |
23/08/2021 |
|
Administrative Officer |
International Maritime Organisation |
Department of Transport |
20/09/2021 |
|
Assistant Principal |
Organisation for Economic Coordination and Development |
Department of Foreign Affairs |
01/09/2021 |
|
Ship Surveyor |
Department of Foreign Affairs |
Department of Foreign Affairs |
06/12/2021 |
|
Assistant Principal |
Department of Health |
Department of Health |
29/11/2021 |
|
Assistant Principal |
Marine Casualty Investigation Board |
Department of Transport |
29/11/2021 |
|
Executive Officer |
Marine Casualty Investigation Board |
Department of Transport |
30/10/2018 |
|
Clerical Officer |
Marine Casualty Investigation Board |
Department of Transport |
24/01/2022 |
365. Deputy Jennifer Whitmore asked the Minister for Transport if his Department had a role in sanctioning DAA International to sign a deal to manage Jeddah Airport in Saudi Arabia; if human rights standards in Saudi Arabia were considered in the process; and if he will make a statement on the matter. [19900/22]
View answer368. Deputy Paul Murphy asked the Minister for Transport his views on the Dublin Airport Authority winning a contract to operate another airport in Saudi Arabia in view of human rights issues in that country; and the oversight that State-owned companies investing overseas are subject to in relation to human rights issues. [18778/22]
View answerI propose to take Questions Nos. 365 and 368 together.
daa International (daaI) recently won a major multi-million euro contract to lead and advise on operations of King Abdulaziz International Airport in Jeddah, Saudi Arabia.
This is a significant contract for daaI, which they secured amid strong international competition that included several high-profile airport operators from Europe, Asia and Africa. daaI also worked with the Irish Embassy in Riyadh for local advice which informed their strategy.
The Government has a number of human rights concerns with regard to Saudi Arabia, including the use of the death penalty and freedom of expression. The Government has been very frank about raising these concerns and has done so both in bilateral discussions with the Saudi authorities, and in appropriate international fora such as the EU-Saudi Arabia Human rights dialogue which was recently established and met for the first time in 2021.
The Government believes that this will be a valuable forum for raising concerns around human rights, and pressing for progress.
366. Deputy James Lawless asked the Minister for Transport if he will identify the offences in which penalty points were issued for the past 12 months; and if he will make a statement on the matter. [19911/22]
View answerThe table below contains the details on the number of offences where penatly points were issued in 2021 (January to December).
|
PENALTY POINT OFFENCE DESCRIPTION |
Total Number of Penalty Point Offences issued in 2021 |
|
Speeding |
161,299 |
|
Driving a vehicle while holding a mobile phone |
22,152 |
|
Driving without reasonable consideration |
4,809 |
|
Learner driver unaccompanied by a qualified driver |
4,047 |
|
Fail to obey traffic lights |
3,586 |
|
Use vehicle without NCT certificate |
3,519 |
|
No insurance - (user) |
3,311 |
|
Adult Failing to wear Safety Belt cat. M1 Vehicle |
2,054 |
|
Non-Display of L Plate (Learner Driver) |
1,716 |
|
Adult Failing to wear Safety Belt cat. N1 Vehicle |
939 |
|
Cross continuous white line/broken white line |
884 |
|
Fail to comply with prohibitory traffic signs |
729 |
|
Dangerous Driving Reduced to Careless Driving |
659 |
|
Adult Failing to wear Safety Belt cat. N3 Vehicle |
639 |
|
Non-Display of N plate (Novice driver) |
585 |
|
Careless Driving contrary to section 52(1) |
578 |
|
Adult Failing to wear Safety Belt cat. N2 Vehicle |
485 |
|
Driver Fail Restrain Child O/3 in Child Restraint |
453 |
|
Offence relating to Overtaking |
446 |
|
Driver Fail ensure Passenger U/17 wear Safety Belt |
431 |
|
Entry to hatched marked area |
289 |
|
Bald/Not maintained/cause damage tyre-Right front wheel |
260 |
|
Driver Fail Restrain Child U/3 in Child Restraint |
259 |
|
Bald/Not maintained/cause damage tyre-Left front wheel |
216 |
|
Fail to stop before stop sign/stop line |
205 |
|
Tyre with Depth Less than 1.6 mm - User |
198 |
|
Bald/Not maintained/cause damage tyre-Left rear wheel |
166 |
|
Bald/Not maintained/cause damage tyre-Right rear wheel |
159 |
|
Breach of duties on occurrence of an accident |
148 |
|
Tyre with Ply/Cord Exposed - User |
142 |
|
Non-Display of yellow 'L' tabard on motorcycle |
111 |
|
Fail to yield right of way |
97 |
|
Driving along/across median strip |
78 |
|
Fail to comply with traffic lane markings |
78 |
|
Fail to stop for Garda |
78 |
|
Crossing 'No Entry' sign |
64 |
|
Fail to comply with No Entry traffic sign |
62 |
|
Fail to comply with mandatory traffic signs |
52 |
|
Adult Failing to wear Safety Belt cat. M2 Vehicle |
45 |
|
Reduced to Driving without reasonable consideration |
44 |
|
Parking a vehicle in a dangerous position |
39 |
|
Adult Failing to wear Safety Belt cat. M3 Vehicle |
35 |
|
Fail to drive on the left hand side |
35 |
|
Fail to yield right of way at sign/line |
32 |
|
U-Turn on dual carriageway/central reserve/traffic island |
28 |
|
Modified/altered vehicle that plate is inaccurate |
22 |
|
Driver Exceeding Design Gross Vehicle Weight |
21 |
|
Driving on/across footway |
19 |
|
Driver Exceeding Maximum Weight |
18 |
|
Driving dangerously defective vehicle |
18 |
|
Drive on hardshoulder/non carriageway - motorway |
16 |
|
Tyre with Lump/Bulge/Tear/Partial Failure - User |
15 |
|
Overtake - Inconvenience/Endanger Cyclist |
14 |
|
Unsuitable Tyre - User |
14 |
|
Breach of motorway outside lane driving rule |
12 |
|
Overtake - Inconvenience /Endanger Other Than Cyclist |
12 |
|
Contravention of rules for use of mini roundabouts |
9 |
|
Driver (Owner) Exceeding Maximum Load |
9 |
|
Using vehicle without authorisation plate passenger |
9 |
|
Fail to obey rules at railway level crossing |
8 |
|
Tyre with Cut - User |
8 |
|
General speed obligation - stop visible distance |
7 |
|
Motorcycle Tyre with Depth Less than 1mm - User |
7 |
|
Drive against flow of traffic on motorway |
6 |
|
Fail to turn left onto a roundabout |
6 |
|
No cert of road worthiness user |
5 |
|
Using vehicle without authorisation plate goods vehicle/trailer |
5 |
|
Contravention of requirements at junctions |
4 |
|
Contravention of requirements for reversing |
4 |
|
Driving on/across cycle track |
4 |
|
Fail to act in accordance with Garda signal |
4 |
|
Fail to comply with Keep to Right/Left signs |
4 |
|
Driving past a red light.Contrary to sec 35(5)RTA 1994 |
3 |
|
Overtake Attempt - Inconvenience/Endanger Cyclist |
3 |
|
Proceeding beyond max design gross vehicle weight sign |
3 |
|
Driver (Owner) Exceeding Maximum Weight |
2 |
|
Fail to stop for school warden sign |
2 |
|
Proceeding beyond max vehicle axle loading weight sign |
2 |
|
Proceeding beyond maximum vehicle width sign vehicle and trailer |
2 |
|
Speed limit device not in use |
2 |
|
Striking bridge with vehicle |
2 |
|
Unsuitable Tyre due to degree of inflation - User |
2 |
|
Driver Owner Exceeding Design Gross Vehicle Weight |
1 |
|
Driver Owner Transmits greater Load than Max Load Permitted |
1 |
|
Exceed Road Works Speed Limit (30 Kmh/Road) |
1 |
|
Fail to Deactivate Airbag Child Restraint in use |
1 |
|
Modified plated vehicle with inaccurate inscription |
1 |
|
No speed limitation device fitted (driver/usr) |
1 |
|
Non-Display of yellow 'N' tabard on motorcycle |
1 |
|
TOTAL |
216,551 |
367. Deputy Paul Murphy asked the Minister for Transport his views on the impact on workers' rights of the Dublin Airport Authority offering jobs in cases in which applicants have to be available for 40 hours per week but are only guaranteed 20 hours; and if he will make a statement on the matter. [18776/22]
View answerI wish to advise the Deputy that daa has statutory responsibility to operate, manage and develop Dublin Airport. As a regulated entity daa is required to operate the airport effectively and efficiently.
Staffing, recruitment and terms and conditions of employment are an operational matter for daa.
369. Deputy Kathleen Funchion asked the Minister for Transport if there are plans to alleviate the fuel costs been experienced by taxi drivers; and if there are plans to increase the set charge that taxis can charge. [19918/22]
View answerAs the Deputy may be aware, in relation to the rising cost of fuel, the Government announced, on March 9th last, a temporary reduction in the excise duties charged on petrol, diesel and marked gas oil. Excise duty was reduced by 20 cent per litre of petrol and 15 cent per litre of diesel. These reductions are in place until 31 August 2022 and should help to reduce the operating costs of non-electric SPSVs.
The maximum fares that may be charged by the driver of a taxi in respect of a journey undertaken in the State are established by the National Transport Authority by way of Maximum Fare Orders made under section 24 of the Taxi Regulation Act 2013. There is no role for the Minister in this process.
The current applicable order is the Taxi Regulation (Maximum Fares) Order 2017, which took effect on 1 February 2018, and I can confirm to the Deputy that the NTA’s work on reviewing the maximum fares established under this order is well underway. The objective of the Maximum Fare Review is to determine whether changes need to be made to the current level of maximum fares in response to market changes facing the taxi industry, as well as changes in annual taxi operating costs. Fuel costs are a major contributor in considering any such fare increases.
The NTA has confirmed that it is endeavouring to conclude the review process as quickly as possible in 2022, whilst still ensuring that all steps, including a consultation process, are appropriately completed.
370. Deputy Michael Healy-Rae asked the Minister for Transport if his Department will reintroduce a system (details supplied);; and if he will make a statement on the matter. [19928/22]
View answerNo arrangement of the nature described is in place in any motor tax office. The Deputy may be referring to the process for issuing a replacement disc where a disc issued on foot of an online application was not received in the post. In such circumstances, the procedure is that the replacement disc is issued by the local motor tax office.
371. Deputy Neale Richmond asked the Minister for Transport if his attention has been drawn to price increases for electric car owners to avail of ESB charging points; if he has liaised with ESB on this; his views on whether this will dissuade persons from making the switch to electric vehicles; and if he will make a statement on the matter. [19947/22]
View answerMy Department has been advised by ESB eCars that upcoming changes to their pricing system will take effect on Thursday 5th May. These changes are driven by the unprecedented and ongoing increases in energy costs over the past 12 months.
ESB’s charging network is exposed to price changes in the wholesale energy market. Despite significant price increases in the wholesale market over the last 12 months, ESB has not increased its prices since it introduced pay for use on the public charging network in October 2019. Up until then the public charging network was free to use for the previous 10 years.
From 5th May there will be an increase on transactions across all their payment plans when you charge your electric vehicle (EV) using the ESB public charging network in Ireland. Charging in Northern Ireland will continue to be free to use in the short term while ESB eCars continue their comprehensive network upgrade programme.
80% of all EV charging is done at home. For a sample return journey from Galway to Dublin (400km) most EV owners, if charging at home, would only require a small top up charge of 60km from ESB eCars fast chargers. Even with 100% charging from a fast charger, ESB eCars estimated that using a PAYG plan the cost would be €26.67. This compares to a diesel car cost of €37.34 for the same trip.
As can be seen from the example above, the overall fuel cost of travelling with an EV remains much lower when compared with an ICE equivalent, and even more so when home charging is the main charging source. As such, while an increase in price, this is not expected to impact unduly on the transition to electric vehicles.
372. Deputy Neale Richmond asked the Minister for Transport when will the youth travel card come into effect for those that operate commercial buses; and if he will make a statement on the matter. [19948/22]
View answerAs Minister for Transport, I have responsibility for policy and overall funding in relation to public transport; I am not involved in the day-to-day operations of public transport, nor decisions on fares. It is the National Transport Authority (NTA) that has responsibility for the regulation of fares charged to passengers in respect of public transport services, provided under public service obligation (PSO) contracts.
In recognition of the importance of incentivising young people to use public transport, as part of Budget 2022 I secured €25m of funding to provide for the introduction of a young adult card (YAC) which will allow any person nationwide who is between 19 and 23 years old, to avail of an entitlement for discounted travel costs, and to increase the level of discount over and above the current student discount to an average of discount of 50% across all services, including city, intercity and rural services.
It is envisaged that the YAC will initially be made available on PSO services, and then broadened to include commercial operators at a later date. This will not only promote modal shift in the transport sector among this age group but should also contribute towards a reduced reliance on private transport with associated benefit of transport emission savings.
In light of the NTA's responsibility in this area, I have forwarded the Deputy's specific question in relation to the possible timeframe for the inclusion of commercial bus operators in the scheme, to the NTA for direct reply. Please advise my private office if you do not receive a response within ten working days.
373. Deputy Holly Cairns asked the Minister for Transport if his Department and public bodies and agencies that operate under his remit facilitate internships by students engaged in full-time or part-time further and higher education courses; if so, the number of interns his Department and public bodies and agencies that operate under his remit accept annually; if any or all of these interns receive remuneration of any kind; and if he will make a statement on the matter. [20017/22]
View answerThe table below sets out the number of students interns that have worked in my Department in the years 2018 to 2021:
|
Year |
Interns |
|
2021 |
1 |
|
2020 |
1 |
|
2019 |
1 |
|
2018 |
2 |
Student interns are remunerated at the first point of the Clerical Officer payscale.
My Department has facilitated internships, both in partnership with third-level institutions and with individual students engaged in full-time or part-time further and higher education courses. Partnership arrangements with third-level institutions were suspended during the period of the pandemic when the majority of Department staff were working remotely. My Department however, continued to support internships on an ad-hoc basis where business needs were identified during this period.
My Department is currently considering proposals in regard to the reintroduction of the partnership arrangement with third-level institutions.
I have asked the aegis bodies to respond directly to you on this matter and if you do not hear from them within 10 days you should contact my office.
