James O'Connor
Question:601. Deputy James O'Connor asked the Minister for Social Protection her plans for the Citizens Information offices in the Cork east constituency; and if she will make a statement on the matter. [32523/22]
View answerTuesday, 21 June 2022
Questions (601)
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The Citizens Information Board (CIB) is the statutory body with responsibility for the Citizens Information Service (CIS). CIB provides funding to eight CIS companies that operate a national network of Citizens Information Centres.
Each CIS is a limited company overseen by a board of directors and makes decisions independently on the delivery of services in their regions.
South Munster Citizens Information Services are responsible for the delivery of services across County Cork and Kerry and have advised my Department that phone and email services are currently available in offices in the Cork East constituency. Appointments are also offered as required, and drop-in services are currently available in a number of offices throughout the region.
South Munster is currently recruiting and training volunteers to provide cover to support the delivery of drop-in and in-person services across the region.
Each CIS company is responsible for all matters and decisions relating to its staff and operations, including how it delivers its services to citizens.