Thomas Gould
Question:36. Deputy Thomas Gould asked the Minister for Transport the number of complaints received by the NTA and Bus Éireann on Cork’s bus service. [45733/24]
View answerDáil Éireann Debate, Thursday - 7 November 2024
36. Deputy Thomas Gould asked the Minister for Transport the number of complaints received by the NTA and Bus Éireann on Cork’s bus service. [45733/24]
View answerAs Minister for Transport, I have responsibility for policy and overall funding in relation to public transport; however, I am not involved in the day-to-day operations of public transport. The National Transport Authority (NTA) has statutory responsibility for securing the provision of public passenger transport services nationally and for the scheduling and timetabling of these services in conjunction with the relevant transport operators, in this case Bus Éireann.
The performance of all public transport operators is monitored by the NTA as part of the contractual arrangements in place between it and the operators. These contractual arrangements allow for not just the monitoring of performance by the NTA and the publication of their annual performance reports, but importantly, the contracts also allow for the imposition of financial penalties where performance does not meet the required standard.
In light of the their responsibility in this area, I have forwarded the Deputy's request to the NTA and Bus Éireann for direct reply. Please advise my private office if you do not receive a response within ten working days.