The memorandum which I issued to local authorities, a copy of which was placed in the Oireachtas Library and which I am sure the Deputy has read, analysed management and maintenance expenditure and practices and outlined areas of concern. It also specified matters to be addressed by authorities when drawing up their statements.
In regard to maintenance, authorities, including Dublin Corporation were requested to outline their broad approach to housing maintenance and set out their proposals in relation to response maintenance, which was the norm, and planned maintenance and the resources required, etc. They were also asked to set out the manner in which the housing maintenance function within the authority is organised; the method by which the authority proposed to carry out the different types of maintenance work, i.e. by direct labour, contract or through a tenants' organisation and the extent to which it is proposed to carry out the various tasks using these methods; the standards which the authorities seek to achieve in their maintenance programme and have the performance by direct labour units, contractors, etc., assessed and monitored to ensure effectiveness of the operation and value for money.
Most authorities have now adopted statements of policy and it is evident they recognise that major improvements are required. I am satisfied with the initiative taken by the Department and by myself — I have given special attention to this area — but I am concerned that £800 million has been spent in the past ten years in this area without the the provision of a good service for the tenants it is intended to serve. I am satisfied that local authorities throughout the country, including Dublin Corporation, have taken this on board and are now changing their systems to allow a more efficient service which will not in future be described as a phantom service which it was in the past.