John McGuinness
Ceist:244 Mr. McGuinness asked the Minister for Transport the reason driver testing was suspended at Rathgar, Dublin, on 13 February 2003; the reason those applicants affected could not have been tested later in the day in view of the fact that at least one applicant needed the test for employment; if there is a public complaints procedure in place; if so, the contact details; if complaints are analysed to determine the way in which the testing service can be improved; the number of complaints received over the past three years; if there are plans to improve the system; and if he will make a statement on the matter. [4976/03]