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JOINT COMMITTEE ON EDUCATION AND SCIENCE díospóireacht -
Thursday, 5 May 2005

Transferable Skills Project Office: Presentation.

This meeting has been convened for the purpose of discussing the report entitled, The Hidden Value of Higher Education Learning: Transferable Skills and their Importance for Graduates of Modern Language Programmes. On behalf of the members of the joint committee, I welcome the following representatives of the Transferable Skills Project Office: Ms Rhona Sherry, project officer, the careers advisory service of Trinity College, Dublin; Ms Orlaith Tunney, project manager, also from the careers advisory service of Trinity College, Dublin; Dr. Jennifer Bruen, lecturer in German at Dublin City University and Ms Caroline Nash, a member of the steering committee of the Transferable Skills Project Office and assistant director of IBEC.

Before we begin, I draw the representatives' attention to the fact that while members of the joint committee have absolute privilege, this privilege does not apply to witnesses appearing before the committee. Members are reminded of the long-standing parliamentary practice to the effect that they should not comment on, criticise or make charges against a person outside the House or an official by name or in such a way as to make him or her identifiable. I now invite Ms Sherry to make the presentation on behalf of the Transferable Skills Project Office.

Ms Rhona Sherry

I thank the joint committee for giving us the opportunity to make this presentation. I will explain the roles of my colleagues more fully. All of them sit on the steering committee for the project. Ms Orlaith Tunney is the project manager and also works as a careers adviser in Trinity College. Therefore, she brings an insight to the discussion of the needs and experiences of employers in recruiting graduates and the needs and experiences of students when seeking a career path after graduation. Dr.Jennifer Bruen lectures in German in Dublin City University and brings a wealth of experience to the project from the perspective of the value of teaching modern languages at third level as well as being familiar with developments in teaching and learning activities in the classroom. She is also one of the lecturers who implemented a pilot programme last term as part of the project. Ms Caroline Nash is an assistant director of IBEC and the voice of the employers on the project. She brings to the table a practical viewpoint on the requirements of employers. She is also a graduate of German from Trinity College and thus understands the skills required by modern languages graduates when making the transition from college to the workplace.

The purpose of our presentation is to inform the joint committee of the work of the project and put it into the context of education strategy; to summarise the findings of our research report which committee members have to hand and to make recommendations as to how the work of the project can be advanced in the future.

The transferable skills in third level modern languages curricula project commenced in January 2003 and is funded by the Higher Education Authority under its strategic initiatives scheme which affords higher education institutions opportunities to develop innovative projects in areas of key national interest. The project is being funded under the support for teaching strand of the scheme and collaboratively implemented by Trinity College, Dublin; Dublin City University and the Waterford Institute of Technology.

The aim of this three year project is clear. It is to improve third level students' awareness of and competence in a range of transferable skills. A broad definition of such skills is that they are skills developed in one situation which can be transferred to another, for example, communication skills, time management, problem solving and team work.

A secondary aim of the project is to increase awareness among staff at all levels of higher education of the importance of recognising and developing these skills. The project is being piloted with modern language students — hence the focus of the research in the report — but its work has implications for all disciplines in higher education.

As we all know, education is not simply about acquiring knowledge, it is also about the development of skills, values and attitudes; in other words, it promotes the holistic development of the student. The development of transferable skills forms only one part of that holistic approach but it is an integral part. The role of higher education in fostering the personal development of students, including the development of such skills, has been acknowledged by key stakeholders at national and international level, including IBEC, the HEA and the European Union. Despite this, however, the fact is that not all students can articulate the personal development they have achieved during their time in university.

The project was initiated by the careers service in each of the participating institutions. One of the roles of a careers service in higher education is to develop students' employability which is defined as a synergic combination of personal qualities, skills of various kinds and subject understanding. It is not only about securing and retaining employment but also about having the capacity to continually develop and articulate one's abilities. One of the main reasons the project was initiated was that careers advisers were meeting employers who were seeking graduates with a range of skills. They were also meeting many students, particularly those pursuing non-vocational programmes such as languages, who were completely lacking in confidence and awareness about what they had to offer employers upon graduation, beyond subject knowledge.

A number of national and international reports have stated employers value transferable skills as much as, if not more than, a good degree. Our own research confirms this. It is also sometimes reported that employers are not satisfied with the level of transferable skills demonstrated by graduates from our third level institutions or that graduates are not sufficiently prepared for the labour market. Ireland promotes itself on the fact that it has a skilled and flexible workforce and one of the best educated populations in Europe. To maintain such a quality education system which has been recognised as being essential for contributing to Ireland's competitive advantage in the global marketplace, it is important that it is responsive to the needs of employers. This means not only creating courses to develop skills in technical areas such as research, biotechnology and ICT but also ensuring graduates possess the more generic skills required to be effective in today's workplace.

Our third level graduates are entering an employment market which is vastly different from what it was even ten years ago. The increasing necessity to work in teams, multi-task and take responsibility for managing one's own work, combined with a greater likelihood of changing jobs and careers numerous times during one's lifetime, requires graduates to demonstrate a broad portfolio of skills, including flexibility, independence and other transferable skills. In addition, many graduate jobs are arising in newer industries such as the services sector, jobs which require such transferable skills, or graduates are entering occupations which do not directly relate to the subject they studied at third level. An example of this is shown by one of the findings of our own report which points out that only about 68% of the graduates surveyed were using their specialist knowledge, that is, their language skills, at the time of the survey, even though 80% of those surveyed expected to use these skills when they graduated.

Here in Ireland the fourth report of the expert group on future skills needs highlighted the important role transferable soft skills played in maintaining a flexible and adaptable workforce and emphasised that employers were increasingly looking for a balance between core subject knowledge and soft skills. The report explicitly recommended that greater emphasis be put on soft skills at third level and that these skills should form an explicit and integral part of the national policy agenda. Our own project supports these recommendations and is independently working towards achieving these objectives. It does recognise, however, that it is important to maintain a balance between academic content and skills development and respect the notion of academic freedom. However, if skills development is seen as a core objective of higher education, as has been suggested, this is best achieved by how a course is taught, rather than by focusing on its content.

The development of transferable skills has received little formal recognition at any level of the education system to date. If our graduates cannot articulate the skills they are developing, as is the experience of careers advisers and some employers, education is clearly not delivering everything it should be. In terms of higher education, the HEA recognises that the student experience includes the development of knowledge, skills and competencies but very little has been proposed on a practical level to ensure this happens.

The report the joint committee has before it presents the work of the first year of the transferable skills project and is the basis for a pilot programme implemented in each of the three institutions participating in the project. The report presents the findings of surveys carried out with four key stakeholder groups in higher education — students, academic staff, graduates and employers — and, as pointed out, focuses primarily on modern languages. It draws the findings of all four surveys together to give an overview of how transferable skills are developed in modern language programmes. I will outline a few key findings which emerged from the research.

Our research shows that transferable skills are considered by all stakeholders to be one of the most important factors for graduates when seeking employment. They were considered more important than a good academic record, specialist subject knowledge and work experience. This is a particularly relevant finding as we know from experience that too often students tend to see learning as a means to an end, that is, achieving results, and unless given the right opportunities, miss out on recognising the value of the process and effort which goes into achieving those results in the first place.

The research identified a number of skills which were regarded as being very important for students to develop in higher education, for example, oral communication and time management, followed by team work, presentation skills and coping with multiple tasks. Obviously, these are skills which are valuable in all aspects of our lives, not only in the workplace. The research also found that these skills were already an integral part of academic programmes. Oral communication, research skills, written communication and presentation skills emerged as being well developed but this contrasts somewhat with the experience of careers advisers of meeting students who are not aware of the skills they have developed. It is clear that unless skills are made explicit, students have trouble in recognising them. Certain skills such as time management, planning and problem solving — the more organisational skills — which were regarded as important were considered to be among the less well developed.

The research presented in the report forms the basis of a pilot programme implemented in language courses in each of the three institutions' last term. The lecturers who participated each chose particular skills they wished their students to improve and each chose different ways of integrating them into their courses. The challenge was to integrate the skills seamlessly within the academic content, rather than to develop them outside the content in order that students would see the relevance of the skills they were developing to what they were learning and use existing structures in an already time pressured environment to work on skill development. Some of the most often cited experiences which develop students' skills and self-awareness are work experience and time spent abroad but the reality is that not all students get the opportunity to avail of such programmes. The project is seeking a way to reach all students equally and shift the focus from what is taught to how things are taught.

The results of the pilot project which are being compiled are very encouraging. They show that the self-reported ratings by students of their skills were significantly higher at the end of the term than at the beginning, compared to a similar control group. In addition, feedback from interviews with students shows a generally favourable reaction towards making skills explicit within their programmes. The students reported feeling more self-confident and self-aware simply by having these skills placed in the foreground in their courses. A recommendation from the majority of the students was that skills should be made explicit in the early years of a programme with more subtle reinforcement in later years.

Among the recommendations the project is bringing forward is for higher education to explicitly recognise the importance of developing transferable skills alongside subject-based knowledge. By this we mean that, at the very least, through enhancing the function of teaching and learning, such skills should be written into the learning outcomes of all programmes. We call on the joint committee and the Government to ensure this happens, not only at third level but at all levels of the education system as a means of recognising the value of such skills in maintaining a buoyant economy and a participative society. We also call on the Government and the HEA, in the administration and awarding of funds from the recently announced strategic innovation fund for higher education, to ensure the value of transferable skills as a core function of teaching and learning is explicitly addressed and recognised. This project is not about taking the focus away from academic activities but about achieving excellence in them. The project recognises that education is about developing the whole person. This holistic view is essential so that our students can graduate as well rounded, competent and confident individuals who are fully prepared to contribute to the development of both our economy and our society.

The delegation's presentation has covered nearly every question we could ask. I have not had an opportunity to read the report but look forward to doing so. What reaction have our visitors received from the Department? Have they met with it to discuss the issue in terms of all educational levels? How easily can this pilot scheme be mainstreamed or brought to other colleges?

As a person who left education a short time ago, the idea of developing the person more than the course is one I believe in and about which I have spoken previously. Is there a case for a six-month course for most people after leaving secondary school before they decide what they want to do in college? The course could deal with the issues raised today. The delegation has suggested doing so alongside the academic course but would it be beneficial to society for students to do a course, which increases their education and is based on a type of credit system, for the six months after they complete secondary school? During this time, students could learn transferable skills, spend time abroad and think more about their lives and careers, rather than choosing the wrong college course and leaving after a year or two. The course could last between six to 12 months. Could this be done?

Deputy O'Sullivan took the Chair.

I apologise to the delegation for not being here earlier. I was speaking in the Dáil.

I welcome the group. I found its presentation interesting. Like the previous speaker, I confess I did not have an opportunity to read the report. As politicians, we all recognise that the group is seeking to challenge the prospective Irish workforce to take on the new demands in the workplace in terms of adaptability and a more holistic approach to education for work.

How do our visitors feel we are coping with promoting a holistic approach to education at third level at this early stage? From their experience with their pilot programme, how has the primary education system coped with putting the first building blocks in place? Many years ago, we heard about the change in emphasis towards the child-centred approach. Has this evolved in the way it should have? I could ask more questions about this matter but I will not.

What input, significant or otherwise, has the career guidance approach in second level education made to facilitating the development of the student towards the current challenges of third level? How does Ireland compare internationally? Deputy English raised an issue I have often spoken about, namely, that of transition year. Historically, this has been post-junior certificate but a case has been made in recent years for a post-leaving certificate variant. Findings on the effectiveness of the current transition year are slightly conflicted. Have our visitors researched the desirability of having a post-leaving certificate transition year? On the surface, there is much to recommend it in the context of what the group is seeking to promote.

I apologise for my late arrival and, even though I was warned by Ms Angela Collins to be here, for missing most of the presentation.

I completed my education to date at the Waterford Institute of Technology a couple of years ago and I am familiar with much of the work that takes place in a college. In light of Waterford Crystal's announcement on Wednesday, 4 May, the area of transferable skills and so forth is one on which we must concentrate. I must yet read most of the presentation but welcome what I have read so far. I agree with most of the previous speakers. Senator Fitzgerald touched on a subject that is close to my heart, as I did a transition year ten years ago in Good Counsel College, New Ross. The approach outlined by the Senator has merit for the educational system. The current transition year has some questionable aspects.

Senator Fitzgerald touched on another subject, that of how Ireland compares with other countries in the European Union. How do we compare in regard to transferable skills? I am not 100% familiar with this area but it is important to have an understanding of our position in respect of our neighbours. I welcome this initiative. As Deputy English said, the programme should be extended where possible to other colleges.

I am sorry I was not here for the presentation but what I was doing is relevant to the group's visit. I was speaking on the issue of suicide in the Dáil and referred to the recommendations of the National Council for Curriculum and Assessment on the leaving certificate in the context of being more holistic towards young people in general. Among the recommendations is the holistic approach our visitors are suggesting here, including that there should be short courses which would be rated in the leaving certificate. The council has made recommendations of this nature in respect of flexibility. I do not know whether our visitors have read this report but I would welcome their views as they are probably familiar with the comments. The group's work deals mainly with the third level area but it also refers to the other levels. Are the group's proposals being listened to by the third level institutions?

Ms Sherry

I will leave some of this series of questions to my colleagues. I will, however, tackle the question on international comparisons. Our nearest neighbour is the UK and it has a system it calls the key skills qualification. This refers to six key skills, including working with numbers, teamwork, IT skills, literacy, managing one's own performance, etc. The UK has established a system of an official qualification for these key skills for students over 16 years old. Some universities award credits to incoming students who have gained some of these qualifications as part of the UK accreditation service, UKAS.

The UK also has a system called progress files, which should be in place this year for all students undergoing third level courses. They will be required to reflect on their learning and to develop a portfolio of their learning, skills and university achievements. This is a formal part of the third level system in the United Kingdom. That is the closest international comparison. There is nothing like it in place in Ireland.

Ms Orlaith Tunney

I can answer Deputy English's question on the reaction of other Departments and how we plan to mainstream the project within the three existing partner institutions and beyond. We have not approached other Departments and this is our first invitation to address the Government. We are delighted about this. Our main interaction with Government has been through the HEA which has called for projects and the strategic initiative. The HEA's interest stems from a number of reasons. This is a tripartite project involving Trinity College, College; Dublin City University, DCU, and Waterford Institute of Technology, WIT. We are focusing on third level education, although we have some understanding of the position at primary and secondary level which we will do our best to address later. The project focused on modern languages because the colleges in question had such courses in common. While arts students are not always clear on how they fit into the world of work, this is an issue for students of all disciplines. That is the purpose of mainstreaming.

We are disseminating information through reports and at conferences. Within the institutions the academics involved in the pilot project will speak with each other. We will also be speaking with the Association of Teaching and Learning, the All-Ireland Society for Higher Education, AISHE, and the teaching and learning departments in each of the institutions to encourage them to take our ideas on board.

Our funding stops at the end of this year and our recommendation to the joint committee is to continue this initiative which needs a two-tiered approach. Ms Sherry has just talked about the UK policy. The United Kingdom and Ireland are to the forefront in Europe when it comes to skills development. The United Kingdom is far ahead of most European countries. We ask the Government to take this issue seriously. The project has come from the teaching perspective and should be integrated into the curriculum. Bolt-on courses could address other questions. There could be a gap year after the leaving certificate. This is the beginning of the collection of evidence on the Irish front.

Dr. Jennifer Bruen

I would like to address the query on how third level institutions react to the project. Speaking as a lecturer at the School of Applied Language and Intercultural Studies at DCU, the reaction from staff was positive. Many wanted to take part and those who did not took an interest in its progress and our findings. A number of lecturers have altered their guidelines to incorporate transferable skills and altered assessment criteria. This has led to a positive reaction from students and lecturers. We have organised internal seminars and external conferences and received many queries.

The development of transferable skills does not require additional courses. They are incorporated into lectures. In many ways, we are highlighting and show the added value in what we do. In language lecturing there is a move towards more autonomous learning among students who engage in setting goals, planning and self-assessment. This is in parallel to developments in technology that allow them greater flexibility. The reaction has been positive.

Ms Caroline Nash

I will add the employers' voice. As an organisation, we have a positive view of transition year programmes. I like the idea of a transition year after the leaving certificate programme. I wonder about the buy-in on the part of parents and teachers. The transition year buy-in can be difficult at times. This is something we are trying to address in order that transition year will form an integral part of the senior cycle.

I am familiar with the report mentioned. IBEC is represented and in favour of the senior cycle becoming more modular in nature. It should not be aimed entirely at the academic examination at the end of the programme. IBEC receives a lot of anecdotal evidence from employers that while students have degrees, work needs to be done to improve other skills.

Ms Sherry

I would like to address and elaborate on the idea of a six month course or a post-leaving certificate transition year. While it is a good idea, the issue of cost needs to be addressed. Skills development should form an integral part of the academic programme. It would not cost much to do this whereas the cost of implementing a six month course or a post-leaving certificate transition year would be phenomenal. However, it would help with students' personal development and prepare them for university. Would everyone have access? While it is a good idea, I wonder if it would be feasible. In what context would skills be developed? They should be developed in context. The process of decision-making could be examined in history class. How were decisions made in wars fought years ago? If the process of decision-making is examined out of context, students will not absorb the material and the skill cannot be transferred to other areas. It is important policy recognises this.

Ms Tunney

Having spoken to some of my academic colleagues at Trinity College, a lot of energy is expended in helping first and second year students with their study skills and managing learning. How well prepared second level students are for higher education is the subject of a lot of debate. The leaving certificate programme is examination focused, yet this may not be the case in university. The style of learning could be integrated into the secondary school system. Our student counselling services put a lot of energy into developing such skills. Many of the students who come to Trinity College from the United Kingdom independently take time out in a gap year to consider what they would like to do. I agree with Ms Sherry that the context is important, as is the fact that the programme is seamless and integrated. In taking a year out to travel one can develop a broad range of skills.

On behalf of the joint committee, I thank the delegation. It was a most interesting presentation. I apologise on behalf of those of us who arrived late or needed to leave but, unfortunately, that is the reality of political life. The delegation has presented us information on an integral aspect of education, on which we need to focus. It has made recommendations that it would like us to examine. We will do this in future meetings.

The joint committee went into private session at 12.20 p.m. and adjourned at 12.30 p.m. sine die.

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