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Seanad Éireann díospóireacht -
Thursday, 23 Oct 1986

Vol. 114 No. 8

Fifth Report of Joint Committee on Small Businesses — The Insurance Problems of Small Businesses: Motion (Resumed).

Debate resumed on the following motion:
That Seanad Éireann takes note of the Fifth Report of the Joint Committee on Small Businesses — the Insurance Problems of Small Businesses.
—(Senator Ferris.)

I was dealing on the last occasion with the situation in regard to the insurance of property and I referred to the complaint that property, particularly in the inner city, is almost uninsurable. This is because of the very high incidence of crime, burglary and vandalism, and the incidence is so high that it is almost impossible to insure it. An insurance company will always quote some price but in fact the premium would be so high that it would be unacceptable to any businessman or owner of property. I want to point out that this of course is not an insurance problem. It is a problem of law and order; the fact that crime is so frequent and so serious is something for the State to deal with and it is no longer a situation with which insurance can deal because insurance is a matter of risks and in these areas at the moment it is no longer a question of risk; crime of one kind or another, burglary and so on, seem to be almost inevitable and that is why it is difficult if not impossible to insure. It is a matter for the State to try to do something about the high incidence of crime in these areas. The State which should be taking some responsibility for this situation is not only not doing so in an adequate way but the only move it has made from the legislation point of view is to abolish the malicious damages legislation. This means that they are not prepared to take any of the consequences or bear any of the burden of the damage that is done in these areas.

This makes the situation there even worse. It seems quite obvious that the State recognises that the probability of damage in these areas is so high that it is no longer willing to accept the cost of compensating people for damage done in these areas. In these circumstances it is somewhat surprising that insurance companies should be asked to bear the burden of a situation for which the State is primarily responsible — trying to curb the crime in these areas — and no longer even takes the burden of dealing with it under the malicious injuries legislation.

Regarding the other categories to which I referred earlier, employers' liability, and public liability, the report deals in a number of cases with the complaints by small businesses of the very serious escalation of premiums for business for employers' and public liability. There are a number of reasons why this is taking place. Some of the more dramatic examples given were due to the fact that the last premium quoted in some of these cases was the premium quoted by the Insurance Corporation of Ireland which has since collapsed. It was well known before they finally did collapse that they were quoting completely unrealistic premiums that the other insurance companies could not possibley match. They were far too low and this led to the Insurance Corporation in the end not being able to carry on. What has happened now is that when these small businesses asked for a new quotation from another company the difference between the old quotation and the new one was very big because the former premium was quite unrealistic.

That is one reason many businesses may have complained and found it difficult to understand the very big difference between their former premium and their new premium. In addition to that there is the increasing number of claims. The report deals with this; and there is an increasing number of high awards by juries, who are normally sympathetic to claims and give high awards which naturally lead to higher premiums in the following year. It must be realised that damages in this country are substantially higher than in the United Kingdom and most other countries. Because they are substantially higher inevitably premiums are going to be substantially higher. There is no way of avoiding this as long as the present damages continue at the present level.

The legal system has been referred to in the report and blamed for the high cost. It is a system which has been there for hundreds of years. It is a system which does need some reforming. There are improvements possible and necessary and I believe that they will take place.

Legal costs cannot be blamed in any serious way because they are very marginal to the cost of insurance. The report points out that only 4 per cent of claims reached the stage of legal proceedings.

Of this number that do reach legal proceedings only one in 20 reaches the court and is decided by a jury. The position is that about 99.8 per cent of claims are settled out of court. For that reason, whatever one may say about the legal system to the extent that some of the complaints are justified, it is not a major factor in the picture painted in the report as the essential problem of the high cost of insurance.

The report acknowledges that there are many factors contributing to the high cost. It sets out some very interesting conclusions. It is a very interesting report. It combines a lot of essential information and it makes its recommendations. Insurance companies as well as small businesses would welcome a determined effort to address the problems which are leading to high insurance and they would be very glad to co-operate in every way possible.

Senator Eoin Ryan said at the outset that he had a vested interest in insurance. I also know that he has a vested interest in the law as he is a prominent member of the Bar. I would also like to think that Senator Ryan is a friend of mine. I will have a few things to say about the insurance companies and the law and I hope Senator Ryan will not mind. Before I continue I would like to take this opportunity to welcome our new junior Minister, Deputy Richard Bruton into this house. He has been in the House before but I have not spoken while he was in the House. I am glad to see him here. I would hope to see him around until November 1987.

Liability insurance which should be a basic service to business at a low cost has become a very emotive issue due to spiralling premium costs and increasingly restricted availability. People with businesses to run have a lot on their plates. They have to cope with the consequence of endemic recession including poor demand, grinding taxation, high costs and crushing rates of interest. This week we have had a grim reminder of our interest rate problems with the prospect of more to follow. Why should we have to cope with unreasonable insurance costs on top of all this?

Insurance cover for business has now become a major issue due to a number of inter-related factors. First, the insurance industry in Ireland was cocooned in a protected home market for 40 years prior to EC membership. In the years preceeding our accession to the EC and the years immediately afterwards our insurance companies carried out no strategic planning for changing circumstances. When other EC-based insurance companies opened Irish offices in 1976 we had the knee jerk response of cut throat competition among insurance companies for a few years. This phase was followed by a panic reaction on the part of the insurance companies to mounting losses. The pendulum went the other way. Small farmers found themselves at the receiving end of massive premium increases. There is a further EC development pending. The EC Draft Services Directive due for implementation in 1988 would enable any EC based insurance company to accept business here without the need to open a branch office in Ireland. Our Government are seeking a derogation of five years for the implementation of this directive in order to protect our insurance companies. Do they deserve this protection? If I ran my business in the way the insurance companies run theirs I would deserve to go under. It is time we heard a completely different tune from the insurance companies and an end to their attempts to throw the blame for their own failure on to everyone else.

The second factor affecting the insurance issue is that the growth in what some people would call litigation consciousness and what others would describe as the gravy train mentality. The late John A. Costello when he was on the circuit had a very warm spot in his heart for Kerry because he said it was one of the greatest counties in Ireland for litigation. I think that may be attributed correctly to Kerry but they had no greater desire for litigation than the insurance companies. In many cases the insurance companies, notwithstanding what Senator Ryan said about 99 per cent of cases not reaching the courts — and I accept that — have incurred heavy legal costs before they settle their cases often on the steps of the courthouse. Much of this could be avoided.

It could be avoided in the first instance by simplifying motor insurance. I know all motor insurance companies have to protect themselves and, the law being very tricky, they have to cover all loopholes. However, in this country we have a system where you fill a proposal form and you are quoted a premium, you get a temporary certificate and you pay your money. The temporary certificates vary, depending on the company, from 15 days to a month. Before the policy reaches you, which is usually five to six months afterwards, you get a number of these temporary certificates and while all this is going on each of these transactions is passed through their legal department. I do not think it is beyond the legal profession to devise a system where by a person could go in and have their particulars filled in on a card as when you apply for a taxation disc, and have provision on the back of the card for a record so that if a person has an accident it is recorded. Then when that person renews his insurance at the end of that year the record would be there. I think all the legal jargon and all the documents are unnecessary. There is enough protection for the companies. They know all the Acts and they could cut a lot of this. That would help to make insurance cheaper and easier to get.

In other countries they have a knock-for-knock system, not the knock-for-knock that they have here to protect themselves, but a system where there is no fault and no matter who has the accident the company pays so there are no legal expenses. That is all recorded and when the person who caused the accident goes to renew his insurance they can then assess his driving record, the risk and the cost of the insurance. I know about claims because I am in the motor business and I have been in court very often giving evidence on the mechanics of the car as a witness for insurance companies or for some side, either for the person who caused the accident or the person who suffered in the accident. I know that in some cases they could settle the claim for a couple of hundred pounds. The point is that if they repudiate liability and go to court and win they could spend thousands of pounds trying to save that couple of hundred pounds. That is crazy to me.

The feeling has grown that if you have grounds for a personal injuries claim, however spurious those grounds might be, then you are on a winner. You lodge your claim, you pile on the alleged injuries, the amount of damages sought and you threaten legal action in the belief that the whole system is on your side and that the insurance company will pay up rather than go to court. That is a irresponsible attitude but it has grown in recent years because it is seen to deliver.

I know of a recent case where a taxi driver skidded into the back of a car at traffic lights. He broke the tail lamp lens but did not do other damage. He got out and asked the other driver if he was all right and he was. He showed him the damage and said he would pay for it. He asked the passenger if she was all right. The passenger said she was but a week afterwards he got a solicitors' letter and there was a claim for £10,000 for whiplash. The woman suffered from a whiplash. The taxi driver said that this was only put on and that the least they should do was to get her examined medically and go through the formula. He did not want to lose his no claims bonus. The solicitors' letters began flying, the barristers came into it and then the writs were issued and the company settled for £7,000. There was no doubt whatever that the person who succeeded in that claim got it because the insurance company settled on the steps of the courthouse as they did not know what it might cost them if they went in.

That is an appalling situation and it is one of the reasons I support the abolition of the jury system. The legal profession are against that. In the Joint Committee on Small Businesses Mr. Paddy McEntee came in and he told us that we were crazy to abolish the jury system because it worked well and it was for the benefit of the people. He made the usual great speech a barrister can make; he can make as good a speech for as against because that is his profession. A couple of weeks afterwards the same Mr. McEntee came along and said that we as legislators were not doing our job, that we should get on with the work and should not leave it to the courts to do all this work. It reminds me of the poor old man going along on his donkey and he met fellows at the cross-roads and they said: "Your cruel old man, get off the donkey." He got off and was walking along with the donkey and he came to the next cross-roads. There was another crowd of fellows there and they said: "You old idiot-what are you doing walking? Why do you not get up on the donkey's back? It is the same thing.

It is a very bad attitude. It is bad for business, it is bad for the economy and it is bad for work. It reduces the level of responsibility in society and adds to the "something for nothing" mentality. It is grossly unfair to people who have suffered serious injury and disability as a result of accidents that so many frivolous claims are being lodged. In a sense a system designed to determine compensation for real injuries is now being abused.

Acting Chairman

I hope that the Senator was not identifying anyone.

I was not identifying anybody in particular. I was speaking about the Joint Committee on Small Businesses where we brought these people in to give evidence. However, I bow to your ruling. I will not continue on that line.

I presume it is all right to speak about Senator Eoin Ryan because he is here. Insured farms and insurance companies will have to turn back the tide of frivolous claims by resisting them on a consistent basis and by publicity making it clear that such claims will be resisted.

The third main factor in the insurance business is the courts system. It you want an indication of our increasing litigation consciousness, turn to page 23 of the report. I quote:

There has certainly been a major increase in the number of High Court jury actions disposed of in recent years. In 1978 there was 1,555; in 1982 there was 2,328; in 1983 there was 3,107; and in 1984 there was 5,725.

Although these statistics encompass all jury actions disposed of by the High Court and there is no breakdown available of the various categories of cases, it is reasonable to assume that Liability cases figures prominently in increased jury workload of the High Court.

There is also an extent to which the increase in the jury caseload disposed of reflects an increase in the number of High Court Judges.

However, the three and a half fold increase in jury cases between 1978 and 1984 mainly reflects a substantial underlying increase in the general level of litigation.

There are those who would say that the Courts system is a licence to print money for the legal profession.

Certainly our own work on this report indicated a need for a complete overhaul in the way the Courts conduct their civil business. The wigs, the gowns and the antediluvian Court procedures have no inherent right to a preservation order against the 20th century.

In this regard I welcome the Courts Bill, 1986, which provides for the abolition of juries in personal injury cases. Although this measure is opposed by the legal profession, we have to go even further to give ourselves a more efficient Court system, where real cases will be decided quickly and fairly at a much lower cost than at present.

Debate adjourned.
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