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Seanad Éireann díospóireacht -
Thursday, 15 Oct 1998

Vol. 156 No. 13

Tourism Industry: Statements.

I welcome the opportunity this afternoon to make a general statement on tourism to the Seanad. I am looking forward to contributions from Members on this subject as I am particularly interested in getting views and advice on how this important industry may continue to develop and to make a strong contribution to wealth and employment creation in Ireland.

Tourism has been one of the great success stories of the country's recent economic revival. I have described it as one of the Celtic tiger's most vigorous cubs. Let me illustrate the point with a few statistics. Overseas visitor numbers have doubled over the past ten years from 2.4 million to 5.2 million, foreign revenue earnings have almost trebled over the same period from £800 million to £2.1 billion and employment has doubled from 60,000 to 120,000. Members will agree these are impressive figures and a fitting tribute to all those dynamic women and men — in almost 15,000 establishments around the country — who together make up this diverse industry.

Many factors have contributed to this success story which has put Ireland at the very top of the international tourism performance league. Our sound economic fundamentals and improved competitiveness of recent years have been important. So, too, has the buoyancy of our main source markets in Britain, North America and Continental Europe. More regular, diversified and competitive access transport links have been pivotal.

The face of Irish tourism has been transformed also as a result of the higher priority which successive Governments have afforded to the tourism sector in overall economic policy. Central to that transformation has been the availability of substantial EU funds over two successive rounds of EU Structural Funds which has leveraged investment of £1 billion on product development, marketing and training. This has helped to upgrade the range and quality of our accommodation stock, transport infrastructure, culture and heritage attractions and added a variety of new and improved high quality tourist attractions geared to the modern discerning visitor.

When the Government was formed in June 1997 we identified our main objectives over key areas of public life for the next five years. Setting the right direction for Irish tourism was just one of these areas, although it was considered to be a very important one. The Government identified a specific range of functions and services that have a direct impact and influence on the economic and social progress of Irish society.

By creating one Department with responsibility for Tourism, Sport, Recreation and Local Development, the Taoiseach considered that a focused approach to all these inter-related issues could be adopted. Although my Department is just over one year old, in this short time I believe real progress has been made across a range of areas. However, today's debate is focused on the area of tourism and I will outline in more detail later our specific tourism achievements under the Government's action programme.

The present EU operational programme for tourism sets out the Government's targets for the tourism industry for the period 1994-9. These are to achieve foreign exchange earnings of £2.25 billion per annum by 1999; create the equivalent of up to 35,000 new jobs in the economy; concentrate a significant proportion of tourism growth in the shoulder and off-peak periods, that is, outside the months of July and August and improve the quality of service in the Irish tourism product by the provision of high quality training programmes.

I am glad to report to the House that these targets are being met and we have every confidence that by the end of the programme we will have achieved our main goals. The strategy to achieve these targets focuses on a large expansion in marketing activities, which are vitally important further product development to meet specific market deficiencies major improvements in the conference, angling and cultural tourism product and an expansion in the range and scale of training to cater for the anticipated employment growth. This particular area has been a major problem in the recent past.

Overall, the programme envisages total investment of £650 million during its lifetime. Some £370 million of this will come from the EU, with the public and private sectors contributing £75 million and £200 million, respectively. There are various programmes in this area which are under the aegis of other Departments.

Official figures from the Central Statistics Office for the first six months of this year show the number of overseas visitors grew by 10.7 per cent on the same period in 1997, from almost 2.2 million to over 2.4 million. Such an increase augurs well for the season as a whole and is a credit to the joint efforts of both Bord Fáilte and the industry who are out there selling Ireland in an increasingly competitive market.

Bord Fáilte has forecast a growth target of 8 per cent in visitor numbers and 9 per cent in revenue for the full year, and I am confident both targets will be achieved. These figures are a credit to the men and women of Bord Fáilte when one considers the average growth in any other European country is just 3 per cent and that this country has increased growth by 8, 9 and 10 per cent over those years.

Bord Fáilte has provided me with details of our performance in the various markets for the year to July. Britain continues to be the strongest performing market, up 15 per cent on last year. The North American market shows moderate growth of 4 per cent for the same period. Mainland European visitor volumes, reflecting strong business travel growth, are up 6 per cent for the year to date, following the downturn experienced last year. The French market continues to perform relatively well, but the German market remains weak.

In this regard, I recently asked the chairman and the new chief executive of Bord Fáilte to reassess our tourism marketing positioning in Germany. I believe we are not tapping the maximum potential the prospects from that country, which is the most important outbound tourist market in the world. Various aspects continue to blame the German economy for this situation. However, statistics show that 60 million Germans, out of a population of between 80 million and 85 million, take at least one holiday a year. Those figures indicate we cannot blame the German economy for everything.

Continuous surveying being carried out within the tourism industry across all sectors and regions suggests strong tourism performance throughout the July to August period. However, I am particularly conscious that soundings and anecdotal evidence point to mixed sectoral results in certain areas for this year. For instance, I understand that some of the non-hotel accommodation sector — bed and breakfast and self-catering — are experiencing a softer market and that business may be flat in certain geographic areas.

There is no doubt that this year's bad summer weather affected business, particularly in the domestic market which would have a particular impact in western seaboard locations. Earlier in the season the World Cup clearly kept many British and Continental visitors from coming to Ireland. It is also likely to have kept some domestic holiday makers at home.

In considering the overall performance of tourism this year we must also take account of the fact that there has been a major expansion in accommodation stock. Let me give the House a few examples of these interesting statistics. This year the number of registered guesthouses around the country is 422; last year it was 377. The number of town and country homes, bed and breakfasts, has risen to 4,415, an increase of 358, and in the self-catering sector the addition of 833 new premises to the list brings the total this year to 6,151. Hotels, similarly, have increased in number by as many as 32 over a period of just one year, and in hotel bedroom capacity terms the first six months of the year saw an overall increase of as much as 15 per cent. What this means is that even with the healthy increase in tourist numbers, which we have been achieving, there may be pressures in certain sectors in certain parts of the country as an ever increasing number of tourists is required to fill the considerable additions to the stock of accommodation. When one takes into consideration that it is anticipated that upwards of 80 new hotels may be built by the end of 1999, it will increase hotel bedroom accommodation from approximately 32,000 hotel bedrooms to well over 37,000. That will achieve fierce competition in the market.

The available statistics on the regional distribution of tourism revenue show that growth rates have been achieved in all regions in recent years which are better than international and European averages; but there have been significant variations in performance. The reasons for this may be many and varied. For example, in the first six months of this year Dublin increased its share of visitor nights spent in the Republic with a particularly strong performance in the British market reflecting the city's current popularity as a short break destination. Similar growth levels have not been achieved in other regions, for instance, the north-west, the west and midlands. Having said that, I do not believe Dublin is taking business from the western regions as such as the issue is a lot more complex than that. However, it is important to take whatever steps I can to help ensure a balanced spread of tourism revenue across the regions.

On my initiative, the Government has allocated an additional £8.5 million for tourism marketing for 1997 and 1998. An important focus for this additional funding has been the development of tourism throughout all the regions so as to ensure that the benefits of the overall increases in tourism revenue are spread countrywide. These additional funds have allowed Bord Fáilte, on the basis of marketing programmes for 1998 submitted by the regional tourism authorities, to provide special marketing allocations to each of the regions. These funds, which are complementary to national marketing programmes, provided the impetus for the regional tourism authorities, in conjunction with the industry and the local authorities, to undertake marketing campaigns heretofore never undertaken on such a scale by the regions.

The initiative exposed the local product providers to the realities and demands of marketing overseas. It provided a forum for participation in marketing initiatives that would not have been possible within their own financial capabilities. I have asked Bord Fáilte to monitor the situation and to continue to track the regional distribution of tourism revenue flows. With competition and the accommodation base extending as it is, it is no longer feasible to expect success by putting up a bed and breakfast sign in the garden and hoping people will drop in. Competition exists for all at this time.

The upward trend in visitor numbers, foreign revenue and employment, to which I referred earlier, clearly confirms that Irish tourism has been an outstanding economic success and one of the fastest growing sectors of the economy. We must, however, avoid becoming complacent given our long track record of success and the excellent results achieved to date. As we face into the remainder of the decade, the challenge to create further economic growth and employment remains. There is an overwhelming need, therefore, to enhance our competitive position in relation to other destinations and, in so doing, ensure that we sustain the existing growth levels in performance and expand market share worldwide in the future.

The indications are that this year will be yet another record year for overseas visitor numbers and revenue. As I already mentioned, an increase of 8 per cent in visitor numbers and 9 per cent in revenue, has been forecast. Bord Fáilte's allocation for marketing and promotion under my Department's Vote, of almost £28 million for 1998, in association with the efforts of the overseas tourism marketing initiative, has enabled it to undertake an enhanced overseas and regional tourism marketing campaign, designed to help deliver the increases as forecast. I recently agreed to the appointment of a new chief executive, Mr. John Dully, to Bord Fáilte. During his time in my Department as Assistant Secretary with responsibility for tourism, Mr. Dully made an enormous contribution to the development of Irish tourism. I am glad to have the opportunity to continue working closely with him and know that Bord Fáilte will benefit greatly from the wealth of experience and knowledge he brings to his new post. With the chairman and the board of Bord Fáilte, John is in the process of revising senior management structures both at home and overseas within the board to ensure that it has the right structure and people to support the industry into the future.

The overseas tourism marketing initiative, which will receive Exchequer and EU support this year of over £5 million, continues to play a pivotal role in the tourism destination Ireland marketing effort. It has brought together the public sector tourism bodies North and South, the European Union and more than 50 commercial investors from the industry in a fruitful partnership and its carefully orchestrated advertising media campaigns in the British, US, German and French markets have resulted in significant increases in tourism flows to the island as a whole. Furthermore, the industry's hands-on involvement, through its participation on the board and subcommittees of OTMI, has provided valuable assistance and input and has fostered a spirit of productive co-operation between the public and private sectors. I am very keen to encourage this general type of all-Ireland industry co-operative marketing effort in the future.

The total Exchequer allocation to CERT — the Council for Education, Recruitment and Training — in the hospitality sector for 1998 will be £3.4 million which will be augmented by European Social Funds of £11 million, bringing its total allocation to £14.5 million for this year. The council continues to play an important role in the growth and development of the Irish tourism industry. CERT expects to train over 11,000 people for the industry in 1998. Under its three main measures, CERT organises courses for the unemployed, for young first time job seekers and for those already working in the industry.

I appointed a new CERT Council last year which includes members who have a vast amount of knowledge and experience of all sectors of the industry. Under its new chairman, Mr. Eamon McKeon, who has many years experience in the hotel sector in the Great Southern Hotel Group, the council will address the recruitment and training challenges facing the industry up to and beyond the millennium. With my agreement, CERT recently appointed a new chief executive, Mr. Shaun Quinn, and I have no doubt that his ability and vision will be an outstanding asset to both CERT and the wider tourism industry in Ireland.

The craft skills shortages which are currently affecting other buoyant industries are now unfortunately a feature of the tourist industry. CERT is addressing this problem and is embarking on the largest ever recruitment campaign for the industry. At the same time, £20 million will be invested in expanding CERT training facilities for tourism at third level colleges. The new employment opportunities created by an expanding tourism industry represent a major challenge for the sector.

In 1996 the St. Patrick's Festival Company was formed with the aim of improving the national St. Patrick's Day Parade in Dublin and by the year 2000 developing the St. Patrick's Festival into a major international event. The reaction to the 1998 festival clearly demonstrated that we are well on the way to achieving this objective. I was happy to continue to provide financial support towards the event. The festival creatively, professionally, exuberantly and good humouredly reflected the great spirit of the Irish and projected a genuine image of the country to the visitors attending and the many millions of viewers and readers worldwide exposed to coverage of it. As Members are aware, next year's St. Patrick's Festival will kick off our millennium celebrations. I hope Irish people and Ministers will be in Dublin rather than abroad to celebrate the festival then and in the future.

On my initiative, the Millennium Festival Company was formed earlier this year. The aim of the company is to co-ordinate official millennium celebrations in Ireland by creating a sensational festival of festivals from March 1999 onwards. It will be promoted in all of Ireland's key overseas target markets as well as the home market. Boosting inward tourism in 1999 and beyond is a major objective. The company invited festival organisers to come forward with ideas for enhancing their festivals so that a number of key festivals could be linked into the 1999 events, making a single triumphal millennium celebration. The selection procedure will soon be completed and, in light of financial resources available, those selected will be considered for assistance in the form of funding, marketing or operational advice.

The domestic tourism market is our largest tourism market. Last year tourism earnings from this market amounted to £670 million, an increase of 16 per cent over the previous year. It is a fact nowadays that many more Irish people take an overseas holiday. However, with the strength of our economy, it is also true that growing numbers are in a position to take a second holiday or an extended break. I mentioned already the need to attract visitors to the regions and in this area, domestic tourism plays a vital role. Some 60 per cent of domestic tourism expenditure is in the western areas of the country, from Donegal to Cork. An added attraction for the industry is that these extended breaks are usually taken in the off-peak season. I am anxious that we spread the message that there is no more attractive place for that break or second holiday than here in Ireland. This year's regional tourism marketing initiative was launched in January with an Exchequer allocation of £500,000. One of the aims of the initiative is to encourage people to take short breaks in the off-season. The spring campaign ran until the end of May and the autumn campaign is now under way with extensive radio, television and press coverage.

Earlier this year we were provided with a once in a lifetime opportunity to promote our country as never before when we hosted the first stages of the Tour de France. This was the biggest single sporting event to be staged here and the world spotlight was on Ireland with 35 television channels covering the race to an estimated audience of 950 million viewers. Another major event on this year's calendar was the visit in August of the final leg of the Cutty Sark Tall Ships race. Yet another great boost for Irish tourism will be Ireland's hosting of the Ryder Cup matches in 2005. I recently completed negotiations on an eight year promotional programme associated with the event which will advance internationally Ireland's position as a golf tourism destination.

Well done.

Prestigious international sporting events such as these contribute greatly to the image of Ireland as a modern dynamic country and a welcoming tourism destination. There are enormous synergies between tourism and sport which can be translated into tourism revenue, expanded business opportunities and, ultimately I hope, increased jobs. We are still a heavily peaked tourism industry and a key priority for future sustainability is to spread business more evenly throughout the year. In this regard sporting activities, in their wider aspects, offer tremendous scope for off-season or even year round business. As Minister with responsibility for both tourism and sport, I am interested in attracting such events provided that any associated costs can be justified in economic terms.

Our peripheral position in Europe means that regular and competitive transport access is critical for sustainable growth in tourism. Since the mid-1980s and the intense competition on Ireland-Britain air routes, the air access position in particular has improved dramatically. This has occurred not only in the British market but is now being extended into the European and American markets. This year, for example, Aer Lingus has increased capacity on the transatlantic route and the advent of Continental Airlines doubles the number of major US carriers. Last week Royal Jordanian announced that it was relocating its European hub from Amsterdam to Shannon resulting in further capacity on the North Atlantic route. These are exciting times in air travel. The "open-skies" policy is being progressed at EU level and Aer Lingus is exploring the scope for a major strategic alliance with an overseas partner. These advances are all good news for the tourism trade.

Sea links, especially between Ireland and Britain, have improved substantially with the introduction of a new generation of superferries by Irish Ferries and Stena. The improved capacity, comfort and shorter crossing times open up the prospect of new business, particularly in the short break and off-season markets. Moreover, Irish Ferries this year has upgraded its service on the continental route.

However, it is not all good news and the proposed abolition of intra-EU duty free sales next year could have an adverse impact on the cost of access transport. I hope that the impact of this will be minimised by a range of measures by the carriers and that the effect on price levels will be marginal. The Government for its part has been very active at political level since coming into office in trying to maintain duty free sales or, alternatively, secure more favourable transitional arrangements to the new regime.

I said earlier that I would outline in more detail specific progress in the area of tourism as identified in the Government's action programme. The Government has approved the tender by Spencer Dock International to develop the national conference centre in Dublin's docklands and we are currently awaiting European Commission approval for the project. The conference centre provides huge potential for tourism with the conference-business sector continuing to perform very strongly. In the first six months of this year 28 per cent of visitors came to Ireland for this purpose and the availability of a state of the art centre will enhance the future prospects for such business.

Bord Fáilte is reassessing its marketing campaign using additional money to increase and intensify its level of promotional activity. Particular attention has been given to helping to facilitate a better regional distribution of tourism revenue. Further impetus to low access fares has resulted from intensified competition and capacity among the air and sea carriers serving Ireland. The Department has produced a post-1999 tourism strategy document and discussions are taking place with the State agencies and the industry regarding the future financing of tourism development. Intensified co-operation exists with Northern Ireland in promoting Ireland on an all-island basis through OTMI and joint marketing programmes in third countries by both tourism boards.

Work is continuing within the Department on a strategy for tourism development in the context of EU Structural Funding for the period 2000-6. As I already mentioned, we have produced a draft discussion paper which has been the subject of preliminary consultations with the tourism State agencies and the industry. The objective of the departmental exercise is to prepare the most persuasive case possible for the continued funding of the tourism industry by the EU under the next round of Structural Funds.

I do not underestimate the difficulty of this task given the anticipated reduction in EU funds. However, our industry has much to offer in terms of addressing many of the key priorities being put forward by the European Commission for the next round. These include protection of the environment, regional development, encouragement of small and medium sized enterprises, social training and employment creation. Moreover, the potential level and depth of co-operation in tourism marketing on an all-island basis is also something that the European Union should be anxious to support. My Department has formulated a policy approach covering product development, marketing and training which we believe constitutes a strong case for support. I recognise, in particular, the importance of reaching an early conclusion on a mechanism for the continuation of a strong tourism destination marketing campaign post-1999. Whether we will be successful in our efforts depends on the outcome of the more general negotiations at intergovernmental and EU level, and the strength of competing bids, both national and international.

As regards a tourism marketing fund for the post-1999 period, I am considering a range of options as to how such a fund might be financed. Given the uncertainty over EU funding, we have to consider possible alternatives. Indications at this stage are that it is most unlikely that either the Exchequer or the industry will be in a position to fully meet any shortfall in funding. In these circumstances it is appropriate to examine what role a small tourism levy might play in raising finance. Such levies are commonplace in other European countries and have operated without undue damage to tourism interests. I stress that no Government decisions have been taken on such levies which are only one of the options under consideration.

The Irish and British Governments and all the parties to the peace process are committed to progress with the implementation of the British-Irish Agreement, so overwhelmingly endorsed in both parts of the island of Ireland. The Agreement offers a historically unprecedented opportunity to work together to bring new developments and prosperity to benefit people of all traditions, North and South.

There have been ongoing discussions and co-operation for a number of years between my Department the Department of Economic Development in Belfast and the tourist boards, North and South, concerning various tourism issues because of existing commitments and programmes of co-operation. Subject to the necessary political agreement, the British-Irish Agreement opens up dramatic new horizons and opportunities for the growth of tourism on an all-island basis and both myself and my Department are ready and willing to make our contribution to cementing peace on the island.

I am delighted to have the opportunity of addressing the Seanad on the issue of tourism. This is an exciting growth industry with tremendous prospects for the future provided we get the product right and maintain the essential ingredients of what makes an Irish holiday experience unique. Market research has shown that that uniqueness lies in the personal and warm interaction between visitors and the Irish people. If we lose this quality, and I am afraid there are some straws in the wind to that effect, we lose the core ingredient of what makes us unique and attractive. We all have a personal contribution to make to the continued success of this great industry.

I welcome the Minister to the House for this debate which is a golden opportunity to discuss one of our most important industries. The Minister highlighted a number of relevant employment facts and the benefits which accrue from tourism. I wish to emphasise this fact so that we recognise that tourism has a major part to play in employment and other areas.

Tourism has long been one of our most important industries and has prospered in the past few years. I thank the Minister and the Department for the increased marketing revenue made available to Bord Fáilte. The OTMI indicates that the private sector is not totally dependent on Government but recognises that it must make a contribution and that is to be welcomed.

Between 1990 and 1997, the number of visitors to Ireland increased by 62 per cent to more than 5,000,000. In the same period overseas tourism revenue increased by 55 per cent to £1.6 billion, allowing for inflation. When domestic tourism and Irish carrier receipts are added, tourism generates £2.8 billion, or 7.4 per cent of GNP. Over three quarters of this amount comes from foreign tourism.

Over half the tourism earnings of £1.4 billion was paid to the Exchequer in indirect taxes in 1997 — an extraordinary amount of income. Foreign tourism accounted for £1.1 billion of this figure. To illustrate the extent to which tourism influences our economy, I will quote from the hotel federation document which states:

Tourism is one of the most important generators of new business opportunities. Every £100 spent by a tourist in an Irish hotel generates a further £48 within the Irish economy. In the last ten years alone, one in every three jobs in Ireland have resulted directly from the growth of the tourism industry. Between full-time, part-time and seasonal employment, tourism provides the equivalent of 120,000 full-time jobs, equal to almost nine out of every 100 jobs in Ireland today. Hotels and guesthouses account for approximately half this figure. In 1997 alone, an additional £260 million of tourism revenue resulted in an increase of 11,000 people employed in the tourist industry. In other words, every £1 million of additional tourism revenue created an extra 42 full-time jobs on the ground.

I agree with the Minister that we must compliment everyone involved for their contribution, from the kitchen porter and the general manager to those who run bed and breakfast accommodation.

I wish to raise the future of tourism when EU funding runs out. The Minister stated that the Government is considering a levy. The tourism committee met the Dublin City Manager this morning who proposed a levy to generate marketing opportunities, to clean up the city and improve the infrastructure. These are laudable objectives. However, such considerations are the responsibility of local government. If Dublin is having difficulty raising funds for such projects, surely it should look to local government. The hotel federation has pointed out that if one imposes a £3 levy on every hotel night in Dublin, one is competing with other European cities and bringing about a decline in the number of tourists coming to the city. Such a levy could be increased and this is letting the Department of the Environment and Local Government off the hook in not fulfilling its functions.

A levy on tourists might become endemic. A recent initiative in Galway proposed a levy on visitors to the Aran Islands. I do not know where this idea comes from but it has support around the country. Visitor numbers to the Aran Islands was the argument used to support the introduction of a levy. However, we are talking about sustainable tourism and maximum numbers. There must be a point at which we cannot take an increase in numbers. We have become the victims of our own success. The Aran Islands have changed greatly in the past 20 years, much to the benefit of those living there. However, if the increase in tourist numbers were to continue, no one would wish to visit the islands. That is one of our problems and we will have to decide on a cutoff point.

One of the methods mentioned by the Minister of maintaining tourism numbers is to ensure that people do not all come at peak times, particularly July and August. It would be wonderful if one could disperse the numbers but I am not sure how this can be achieved. A number of cities and areas throughout the country hold festivals, such as the Oyster festival in Galway, at the end of season in an effort to attract tourists. I am very concerned about the sustainability of tourism in the west. I have seen damage done to places such as Dún Aengus, with visitors taking stones and throwing them in the sea.

This Government has only paid lip service to the retention of duty free. Its retention is critical to the sustainment of Aer Rianta and, in particular, Shannon Airport. The airport will not be able to expand unless duty free is retained. It would be disastrous if the airport were unable to carry out any capital programmes. The abolition of duty free would not only be disastrous to Shannon, Dublin and Cork airports but would increase the cost of air fares. Every effort should be made to retain duty free or at least to phase it out over a long period of time.

I welcome the Minister's appointment of Eamon McKeown as chairman of the CERT Council and congratulate him on his choice. I worked with Eamon McKeown when I served on the board of the Great Southern Hotels and am well aware of the contribution he made as chairman of the Hotels Federation and as chief executive officer of the hotel group. He is a man of vast knowledge and experience but he will have his work cut out for him. The number of people entering the industry is falling dramatically. One of the reasons for that is that the industry was noted for its low paid positions and young people did not view the type of lifestyle it offered positively, particularly its anti-social hours. The Minister will not be able to address the issue of anti-social hours but he may be able to do something about the levels of pay. I welcome the appointment of Seán Quinn who will bring his vast experience to bear on his new position.

I heard the Minister on radio yesterday discussing the proposals for a national stadium. I also heard the reply to the Minister by Eamon Dunphy, commentator on sports, social, political and other matters. He believes the proposal is mere pie in the sky and that even the generosity of a single individual's contribution of £50 million to the capital cost of the project will have no tangible effect. The probable cost of the stadium would perhaps be double that amount. Mr. Dunphy's point was a good one; everyone in Ireland believes we should have a national stadium but common sense dictates that it would not be possible to fill it every day and that profit would not be made for a number of years. The capital cost of such a project could only be borne by the Government. It is necessary to ensure that this project is not kept on the long finger and that we do not have to await the publication of further reports. A national stadium would generate tourism revenue and represent an investment in Ireland's future.

I thank the Government for the increased revenue being put into marketing Ireland although it is very difficult to measure the returns from such investment. An event such as the Ryder Cup could represent the greatest tourism marketing strategy for Ireland. I often wonder if the Government or Bord Fáilte should make larger contributions to these international events which are watched worldwide and of which we reap the benefits.

I congratulate the Minister on his performance to date and for his pragmatic approach to his job. I am not my party's spokesperson on tourism but I have a particular interest in it. I concur with statements made by previous speakers in regard to the performance of the industry over the years. The current growth is a credit to decisions taken many years ago, some as far back as 1987. The Government at that time laid particular emphasis on increasing employment levels in the industry by 25,000. The Minister stated that some 120,000 people are currently involved in the industry. That is in the region of one in 12 of the country's workforce and it is quite an impressive figure.

More than £2 billion is generated by the tourism industry and that figure represents a massive injection into the Exchequer. Those who are doing well will continue to invest in the country. The number of extra beds provided in the hotel industry is phenomenal. I have been a regular visitor to Dublin over the past ten years and am very impressed with the number and standard of hotels that have been built in the city. I worked in Dublin in the early 1970s and it was possible to count the number of hotels here on two hands. The entire industry is currently on a high, but a number of factors must now be addressed. I am very pleased the Minister focused on future developments in the industry. He identified a number of areas on which I would like to comment.

The British-Irish Agreement has massive potential in helping to develop co-operation between the Northern Ireland Tourist Board and Bord Fáilte. Some 50 million people live only an hour away from Ireland and we have not been targeting as many of those as we could. One of the reasons English people were reluctant to visit Ireland heretofore is that they were concerned they would not be welcome here. The peace process has fostered greater understanding between Irish and English people. Our mutual membership of the EU has opened our eyes. The EU cannot extend into the Atlantic; it must go towards the Urals and the only two English speaking nations in the EU are Ireland and England. We have a great deal in common with Britain and should combine our efforts to protect and enhance opportunities for these islands. The more modern and neighbourly approach which has been adopted by Ireland and England in all aspects of life can have a very positive knock-on effect on the tourism industry. We should identify and concentrate on opportunities on which we can expand so as to increase the number of visitors from the United Kingdom.

This morning during the Order of Business I spoke about the deterioration of inland waterways which is a public scandal. The amount of pollution which has been allowed to develop in our inland waterways is unacceptable and there is need for a major public debate and Government action on this. The river Shannon, which is now linked to the Erne by the Ballyconnell canal, is one of the finest waterways in Europe. However it is polluted and its waters are inferior. This is unacceptable. It has been used as an outfall for drainage from up to 50,000 acres of Bord na Móna land in the past 30 years. During that time no silt has been removed from the Shannon. Work has been done on some of the tributaries but there is no programme of maintenance to remove silt from the main river. If that continues it would be regrettable. The sooner this matter is addressed to protect the waterway the better.

Some smaller rivers and tributaries are also polluted. I am not here to blame farmers or industry for the high level of chemical fertilisers used, but pollutants are getting into inland waterways and this must be addressed. Local authorities help in some ways to solve the problem, as does the EU through Structural Funds. The development of sewerage schemes eliminates much of the problem. I know inland waterways do not fall within the Minister's brief but this should be dealt with at Cabinet level.

Licensing laws also need to be dealt with. They are archaic, out of touch with reality and not in line with those of our European partners. Most people in the tourism industry and visitors are annoyed that there is nowhere to drink after a certain time at night. I cannot understand why we must be the protectors of someone who wants a glass of whiskey at 1.05 a.m. People expect to have a service provided after 12 midnight. Market forces should decide whether the service should be provided until 3 a. m. It is not my business as a legislator to tell people to get out of pubs at 12 midnight. The sooner we realise that and update our licensing laws inline with Europe, the better.

On a more local note and with reference to where visitors are going, I accept the increase in the number of visitors to Dublin, which the Minister mentioned. There are problems in the midlands, the west and the north-west. One reason we have problems, particularly in the midlands and west, is the lack of infrastructural development. We need more flagship projects. We have a limited infrastructure in our natural resources but that is insufficient on its own. We have cultural and environmental advantages for tourism in the regions but we do not have flagship tourism projects. I ask the Minister for Tourism, Sport and Recreation to indicate to his Department that he wishes certain projects in the midlands and the west to be funded and supported. He has some responsibility in his area even though Bord Fáilte has the final say on projects grant-aided. County Roscommon needs assistance from Bord Fáilte. The Minister has undertaken a number of fine projects, including the Elphin 2000 project and the Lough Key forest park project. We need those sorts of projects to complement our resources such as the Suck and the Shannon, the famous houses of Strokestown and Kinghouse in Boyle and developments in the fishing area. Such projects are also need in areas other than Roscommon. I am sure other Members can identify other counties; I could do so if I had more time.

Will the Minister tell the House how many people have been trained as waiters and waitresses by CERT in the past year? I was told it was fewer than 20. It is unacceptable that people who are trained as a waiter or waitress leave because of low wages or unsociable hours. If this matter is not addressed we will have to look for people from other countries to work in the trade. I was told when I was in the south-west last week-end that this is already the case.

I compliment the Minister who is doing an excellent job. He has a big task in convincing people of the need to invest in the industry, which arises because of the diminishing amount of money coming from Europe. I appreciate the comment of a Senator on the other side of the House but there must be some input if the industry is to develop further. If we say no to every levy, the industry will not progress.

I congratulate the Minister on his record to date and I have no doubt it will continue. I wish to make a couple of comments regarding his speech before I speak on other matters. The Minister concentrated on financial criteria, expansion, jobs and growth, and that is right and appropriate. However, conservation of the product also needs to be borne in mind. Overexposure, not just in Ireland but all over the world, has led to historical sites, particularly archaeological ones, being damaged. I realise that was not the focus of the Minister's speech but we should constantly remember that we should not kill the golden calf. We should not expose historic sites to the risk of overuse. I am sure the Minister will bear that in mind.

The Minister talked about cultural tourism. I thank him and his Department for their continued interest in the James Joyce centre in North Great George's Street. We cannot over-estimate the significance of cultural tourism. The Ryder Cup and the Tour de France have spectacular impact because they link into a global television network. However there is also a global cultural network.

I travel all over the world — I am going to New York in a couple of weeks to do my James Joyce show and launch a major exhibition in New York with the 21 signed first editions of Ulysses given to people such as Hemingway, Sylvia Beach and Gertrude Stein. That will create a considerable focus of interest. Word has travelled and the embassy has asked me to go to Washington to do my show. I have been to Rio and Buenos Aires and this is a market on which we could expand. In Argentina there are 400,000 people of Irish extraction and we have not focused enough personnel to develop the South American market of people who are hungry for their Irish connections. It was moving to be there and meet people with wonderful names such as Bernardo O'Farrell speaking flawless Spanish. Some people spoke English with a Mullingar accent, even though they were fourth generation Irish. Many of these people have never been to Ireland but I think we could lure them here.

I noted with great pleasure that Royal Jordanian Airlines is changing its hub to Shannon. This is a marvellous development. There are other countries in the Middle East such as Israel which I visit continually. I wonder why we do not develop more of a product in Israel. It is difficult to get there but we should encourage either Aer Lingus or El Al to operate a direct Dublin-Tel Aviv flight. There is an open market in terms of pilgrimages, religious tourism and visits to places like Eilat. I have always said cultural tourism is important because nobody comes here for the weather. However, the Israelis would come here for the weather as the idea of a little green damp country where there is a nice protective cloud layer is heaven on earth to them. I do not understand this as, like other Irish people, I love the sun, but many from that background would love the soft weather in Ireland. I do not think we have done enough to develop this market and I have raised this matter with the Israeli Ambassador.

I join in the compliments paid to the new chief executive of Bord Fáilte, Mr. John Dully. As the Minister is aware, Mr. Dully has been one of the excellent readers at our Bloomsday event. The Minister is a quite frequent visitor to our Joyce Centre. The Minister referred to the reorganisation of structures within Bord Fáilte under Mr. Dully's very capable management. I would like to enter a few caveats in this regard. The Minister and his officials will see a letter I wrote to him in the past week seeking an appointment to deal with the problems — they may not be real but we should reduce the temperature — perceived by people involved in historic Irish houses as a result of restructuring. There is concern that control of Bord Fáilte may pass into the hands of major hotel groups and big business interests who will decide policy directions in the future and that they may be squeezed out. It is of course appropriate to develop connections and to have people in senior positions in the tourism industry who have practical experience at the highest level in terms of financial turnover, etc.

However, we must not neglect the special appeal of, for example, Hidden Ireland, an organisation which began some years ago as a marketing group for private historic houses. Ten years ago the group approached Bord Fáilte and while they were not received with absolutely open arms their track record has proved itself and the group is recognised as a significant element in niche tourism. They have a dual involvement as accommodation providers and as custodians of a significant part of Ireland's cultural heritage.

My colleague, Senator Finneran mentioned Clonalis House, which I know well and which is owned by Pyers O'Connor Nash. One reason people are fascinated by the house, which with due deference to Pyers is not the world's number one architectural treat — it is a lump of cement — is that it holds a wonderful collection of books relating to the O'Connor family. The fact that a descendant of the last high king of Ireland is living there provides a certain cachet, particularly in terms of the American market. I also know King House in Roscommon and did my Joyce show there. It is absolutely wonderful and I congratulate the people involved, including the Minister's Department.

One problem perceived by people running historic houses is that if there are general broad guidelines laid down and applied very strictly in terms of fire, etc., it may not be possible for them to survive because of the nature of the houses. I hope the Minister may find it possible to entertain a delegation which I could bring with me to discuss some of these matters and the matter raised in the letter concerning the sale of Gulliver, the national tourism database.

I noted with some amusement the adverbial indulgence of the Minister when he spoke about St. Patrick's Day. A whole string of adverbs was used which was well merited. One of the excellent people behind the project is Marie Claire Sweeney who is an adviser to the board of the James Joyce Centre. I was unable to attend the celebrations on St. Patrick's Day as I was unwell, but I was proud to watch them on television. The celebration was alive in comparison to the dead pan event we were used to on St. Patrick's Day.

The Minister referred to the Ryder Cup. I know nothing about golf and wish to know nothing about it — I regard it as a communicable disease. However, from the Minister's point of view it has some financial advantages and Senator Quinn, who has advised me, has succumbed to the disease — I understand he is a member of Portmarnock Golf Club. Senator Quinn had to attend another meeting but he asked me to remind the Minister of the importance of the Ryder Cup. I said this was unnecessary as the Minister mentioned it in his speech. However, Senator Quinn made a very good point which the Minister might like to consider. Apparently there are two different types of golf course, namely, a links course and another whose name I do not know. Links courses are unusual and are concentrated mainly in Ireland and Scotland. They have a sand base and probably some of the most spectacular views. I agree with Senator Quinn and think it would be very good if the Minister considered using his influence to ensure the Ryder Cup is played on one of these courses, which are unusual, would be a treat for visitors and would result in the most spectacular views being shown all over the world on global television.

I wish to raise a couple of points regarding the north inner city. The first is a long term grievance concerning the removal of the tourist office from O'Connell Street. This was a disaster as it removed the remaining significant indication of a presence on the northside of the city. I know the Suffolk Street operation is excellent and that the church has been well adapted, but there are still people going to the site of the old tourist office on O'Connell Street looking for directions. On coming up the quays from the country one sees signs directing people right across the bridge away from the northside to the tourist office on Suffolk Street. There is nothing directing people towards the northside. I do not know the current situation, but I clearly remember the Georgian trail, promoted by Bord Fáilte, being entirely and exclusively on the southside, although some of the greatest gems of Georgian architecture are on the northside of the city. The northside should be included and there should never be an apartheid between the north and south of the city.

I agree with the plea regarding the licensing laws. We are adults and ought to be able to take drink with guests whenever we want. However, there is a parallel responsibility for decent behaviour. I was not too thrilled around St. Patrick's Day with the attitude I heard all over the airwaves. People interviewed said they came to Ireland because they could "get pissed as newts"— I ask the House to excuse the vulgarity — and nobody seems to mind. People can be drunk for four days in a row. Do we want lager lout tourism? There are four boozers like aircraft hangers within a couple of hundred yards of my house, a number of them under the direction of a fellow county man of the Minister's. Thousands of young people, many underage, are brought into them, filled up with drink and pushed out onto the streets at 3 a.m. I assure the House that what they get up to is neither sanitary nor pleasant. There appears to be no regulation.

I believe, particularly in light of the case concerning the man who injured his back on coming out of a pub where he had become drunk, publicans and other operators of business have a responsibility for the social distortion and distrubance created as a result of their commercial activities. I ask the Minister to examine this matter. I can supply him with the names of the places I referred to and which are a real threat to the well-being of the city.

I wish to raise the issue of fast food outlets. There is a wonderful plan for O'Connell street — a section of Parnell Street was left out but I managed to have this put back through interventions in this House. The state of dirt, filth and litter is barbarous in this area. To be fair, Dublin Corporation does its very best. We must implement fines for people causing litter pollution. I wonder if the Minister will at some stage give a report on the impact of litter wardens. I would like to see some people fined for their filthy, disgusting behaviour.

It is very difficult for me to match the last speech — I feel I have already gone flat since listening to Senator Norris. I welcome the Minister to the House and congratulate him on a fine speech. He has given me much food for thought in the realisation that so much is happening in the Department. I thank the Minister for generating a vision of where we are going as we approach the millennium. I am glad of the opportunity to respond to some of the points highlighted in his speech.

Tourism is a major industry and has made a major contribution to the growth of the economy in recent years. The opening up of our markets has created more competition, given more consumer choice, is now resulting in more cross-Border commercial activity and is breaking down the barriers in European markets. One of the key messages for tourism today is that we must plan well. This is highlighted in the Minister's speech. There must be intelligent planning because we will be talking to people in many walks of live who will want to make a contribution in this area.

What will the introduction of EMU mean in terms of pricing in the future? How will we round off the pricing of our goods and services? In reading through some old material when we changed over to the decimal currency, it appears there was a view that we rounded off upwards, and I am concerned that this might happen again. We must get the message across that this would mean becoming a very highly priced holiday destination for foreign tourists. This is a vibrant industry and must not be offset by the "see you coming" concept whereby if a Mercedez or other big car is seen coming up the drive prices can be rounded off accordingly. This has been known to happen. The Irish Hotels Federation should discuss this issue with the Minister. There is a perception that Ireland is green and friendly but we must also give value for money. Perhaps we are not getting that message across to the general public. Is there advice and information readily available to firms who want to plan the best way forward? Forfás put forward a campaign awareness concept in order to reach out to the business community. It is important that we assist these people in their preparation for EMU and the changeover to the euro.

I welcome the Minister's comments regarding the avenues open to us in the promotion of our tourism industry. He mentioned Bord Fáilte and I compliment John Dully, its new chief executive. I have no doubt he will bring to the job a wealth of knowledge following his experience in the Department. The tourism industry is of benefit to many businesses; petrol stations, hotels, leisure activities and so on. The benefits can been seen everywhere. However, the way in which we sell this product is important. Bord Fáilte is doing a very good job. It has got its act together overseas by drawing attention to Ireland's tourist attractions. There is the open skies policy which is now the norm. There is much movement of people and services between Ireland and other countries around the world. The opening up of Shannon to Jordanian Airlines is a great boost to the development of tourism in the west. This is good news for the tourism industry.

The Minister mentioned the overseas initiative which will have a combined partnership. I am not sure what the overseas tourism market initiative means. It is a mouthful and I do not know how it will work. Is it a new idea, but how will it work on the ground?

My only problem is in the area of CERT. Perhaps I am playing devil's advocate here, but having come from the educational world and putting on my other hat as a career guidance councillor, I found CERT people very difficult to liaise with in terms of visiting schools and preparing young people for their future. The material from CERT was beyond my understanding, never mind trying to explain it to students. I wonder has that improved?

The Minister mentioned third level colleges but there was no mention of second level colleges, which is where students are prepared for entry to third level education. This is where opportunities for young people arise, particularly as there are a variety of courses available for very bright and remedial students. Has CERT accommodated the less bright student who would not be academically bright but would be very good at working in hotels or guesthouses? Perhaps the Minister would look at the link between CERT and second level schools.

On the question of unapproved tourist accommodation, having toured the whole of the Twenty-six Counties during the Seanad elections campaign, many nights I found myself calling into the local B & B. Nine times out of ten I had a success story but I did have a few unsuccessful stories. If I were a county council planner I would not have granted planning permission to some of these establishments. What is the role of the local authority in relation planning permission and the criteria laid down by Bord Fáilte? There is some ambiguity in how the unapproved can become approved. More work needs to be done in this area.

There should also be a link between the Department, local authorities and Dúchas in relation to enhancing lovely old houses, castles, walkways, linear parks and the environment. I do not think this aspect is being promoted enough.

Another aspect we need to do something about is the taxi service. Recently when I disembarked from a flight I had to wait for three-quarters of an hour to get a taxi. I wonder how tourists feel when they arrive at Dublin Airport or ferry ports and find they must queue for an hour to get a taxi. I am not a negative person by nature, I adopt a positive approach to the future. I know the Minister has a vision of where this country should go but I would like him to look again at a few of the aspects to which I have referred.

I welcome the Minister and compliment him on the work he is doing. He has not been sitting on his laurels given the reasonable figures emanating from the tourism industry. The Minister, his Department, Bord Fáilte and others involved in the industry are not sitting back but are seeking to make improvements, examine alternative markets and channel extra funding and resources into regional areas which have not done as well as usual in recent years.

Tourism has tremendous potential for further development in various areas. Other Members have been parochial in their comments. I represent Dún Laoghaire and we are significantly developing aspects of tourism in the area. However, it is felt that Dublin Tourism has not been fair to the area in general. At a recent policy committee meeting on tourism it was decided that extra measures would have to be taken to ensure Dún Laoighaire, which has often been described as the gateway to Ireland and through which many people pass annually, gets its fair share of the market. While Dublin looks for its share, people should be able to benefit from the heavy passing traffic in Dún Laoghaire. Problems in the past related to interests in the town who did not pull together as they should have. It is important that such a beautiful area gets a fair crack of the whip and I hope the Minister will encourage Dublin Tourism to promote this area.

The question of a levy on passengers entering the country or per each night's stay has been mentioned, but this could be a negative, retrograde step. While we must look ahead and examine how other areas are funded, levies are unacceptable and would annoy tourists. There is a £16 tax on flights to England and whatever about a once-off fee on one's entry or stay, a fee per night would not be acceptable.

Sport has been discussed and events such as the Tour de France, the Ryder Cup which will hopefully be staged here in the near future and the development of the Punchestown, Curragh, Galway and Leopardstown racing festivals where people enter the country at different times of the year must be looked at because some of these events take place at off-peak times in the tourist calendar. I support Senator Ormonde's remarks on the taxi service in Dublin, which must be improved on a continuous basis. That service is just not good enough. One does not have to be a tourist to be affected, but trying to get a taxi at certain times at the airport, Dún Laoghaire port or the main suburban rail stations is difficult and there is a demand for more taxis. I hope the Minister takes my comments on board.

I welcome the Minister and compliment him on the excellent job he had done since he took up office. Tourism is one of the fastest growing industries in Ireland and it must be monitored carefully so that we do not overplay or outprice ourselves in the marketplace. When one plans one's holiday abroad, one first looks at the cost of travel and then the cost of accommodation, car hire and food and beverages. Many Irish people who visit sun resorts in Greece and Spain check out the cost of accommodation, etc. before they decide where to go.

I am impressed with the quality of accommodation in Ireland. Our hotels and B&Bs are far ahead of our competitors in other European countries. While I agree with Senator Ormonde regarding certain B&Bs, obtaining guest house registration is difficult as one must go through rigorous inspections by Bord Fáilte officials. The biggest injection the industry received was the signing of the British-Irish Agreement. Bringing peace to the island will be the biggest factor in the growth of tourism. One could have advertised in China, Australia and South America but many people from these countries saw that there was war on this island and the position was unstable. I welcome the Agreement and compliment all those who were involved in it. People in the northern part of the country will benefit because it is a beautiful area.

However, I am disappointed with many aspects of tourism. While I was impressed with the figures quoted by the Minister regarding growth and I am delighted Bord Fáilte expect growth in 1998, the numbers visiting the west this year were down, particularly in Kerry. That is serious and must be looked at. I am very concerned about the future of Shannon Airport and the growth of Farranfore Airport and Cork port. Dublin is more attractive given the increased availability of cheaper flights from the UK and Europe. Tourists feel they have not been in Ireland unless they have visited Dublin. Dublin is over-expanded and we should concentrate on bringing more tourism into the west. I was taken aback when Senator Coogan remarked that Galway was overcrowded. He can send the tourists to Kerry any time he wishes because we would be delighted to see them, even in July or August. The number of tourists visiting the area were down dramatically this year.

I was referring to the Aran Islands.

The number of German, Italian and French visitors has fallen and we will have to try to regain these markets.

When is it proposed to sit again?

Next Wednesday at 2.30 p.m.

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