I wish to raise the benefits of social monitored alarms for older people in terms of independent living and longevity and to request that funding be maintained at current levels in the budget. This is an important principle and it should underpin any older people's strategy. Community Supports for Older People, CSOP, is currently funded through the Department of the Environment, Community and Local Government. Under this scheme, anybody aged over 65 can apply for a social monitored alarm. It also covers monitored smoke alarms, carbon monoxide detectors and security lighting. This means that once the alarms are installed in older people's homes, they are centrally monitored by a company whose staff can respond to the call of an older person. Each application needs to be made through a recognised community group such as Community Alert or Neighbourhood Watch, which make an application to the Department on behalf of a number of such local people within their respective communities. The scheme then provides funding for the group per piece of equipment. For example, €250 is provided for a social monitored alarm, €65 for a smoke alarm, €100 for a carbon monoxide alarm, and €120 for security lighting. Carbon monoxide and smoke alarms can save a person's life while security lighting gives peace of mind and a social monitored alarm means somebody is at the end of a telephone line when an older person needs help.
This funding allows some or all of this equipment to be installed in the older person's home and, importantly, it promotes independence and peace of mind for them. Funding this year will be approximately €1 million, which is a significant reduction on the allocation of approximately €4 million in 2007 but, nonetheless, it is greatly necessary, no matter how small. In excess of 3,000 people benefit from this funding and in light of the increasing feeling of insecurity and isolation among older people, it is imperative that funding be retained to ensure this service can be rolled out to more people in need of these supports.
While the funding has been significantly reduced, maintaining the current funding of €1 million annually would be of great value societally. Older people are one of the most vulnerable groups in society and anything that helps them to remain in their own homes free of fear and with peace of mind is an investment in their quality of life. In the past three years, the number of calls made to one company with 35,000 clients has dramatically increased by approximately 30% to 350,000 calls per annum, which is incredible. The company receives an average of ten calls per older person. The main drivers of this increase are attempted burglaries, increasing isolation, fraud being perpetrated on the elderly and vulnerable, and a fear factor that exists among that demographic.
I asked what fraud means and the example I was given was of somebody knocking an older person's door to say he had found a €20 note outside the door and asking whether it was his or hers. It is a way of getting into the house. Isolation can range from people living rurally to others in cities who have no family members and who see themselves as easy targets and, ultimately, victims of crime. One company regularly has clients contact them merely to speak to another human as it may have been days since they last spoke to somebody. Up to 85% of all its calls are to reassure clients who feel isolated or vulnerable or who are in genuine need of help. The isolation felt by older people is stark. The number of lives saved over the years by this service is incalculable. When funding was suspended by our predecessors for six months in 2008, there was a huge backlash against them. A recent HSE-sponsored project that involved the installation of such equipment in 120 older people's homes on a national basis and which was assessed by public health nurses found that telecare should be regarded as a substantive ingredient of home care services, especially for people with high levels of need and those who are assessed as likely to need residential or similar forms of care. It also found that the HSE and the Department of the Environment, Community and Local Government should further develop assessment arrangements and facilities to support the deployment of telecare services that will support dependant persons.
I was struck by the results of the study by the public health nurses. They found it gave older people peace of mind, kept people in their own homes and assessed some as likely to need to go into care within six months. It would save the State millions of euro and is a good preventive measure. In terms of the Minister's brief of primary health care and health in the community, it is very important.
Usage by the most needy and high risk clients reflected the level of dependency described in the assessments undertaken by HSE staff. Usage of the telecare system was highest among those who had chronic, painful and disabling physical health conditions and those who had mobility problems, when those who used it a lot for reassurance are excluded from activation data. Those are the people we want to use it so it is great they are using it. By supporting clients' preferences to remain at home, telecare is likely to contribute to the appropriate use of limited and specialist resources and support the most effective use of finances. It is a good investment in older people's health. Telecare is considered by users and carers to be easy to use and is well received.
I am seeking a commitment from the Minister of State that the budget for this project will not be cut and that she will communicate the importance of this at Cabinet level and to the Minister for the Environment, Community and Local Government.
I have given to the Minister for the Environment, Community and Local Government the accounts of one publicly supported company in Ireland that provides these socially monitored alarms that is undercutting a private company that provides the same supports. The company's details show it got Government grants of €165,000 in 2010 and €195,000 in 2009. I mention that because the private company is providing the same service without any support. There is no need for the Government grants when companies can work through the fund given to older people's supports. It is a waste of public money if the service can be privately provided.
We must maintain the supports in the community for older people in order that they can live a life as free of fear as possible while allowing them to stay in their own homes for as long as they can. At the same time, we should be aware of where money is being wasted. I do not know if the grants were paid in 2011, but they certainly were in 2009 and 2010.