Dáil Éireann Debate, Tuesday - 10 February 2004
390 Mr. Carey asked the Minister for Transport if he will establish the reason a person (details supplied) was forced to forfeit the €34 fee in respect of the driving theory test; if he will request the company to refund the fee; and if he will make a statement on the matter. [3925/04]
Amharc ar fhreagraThe driver theory testing service has procedures in place for dealing with complaints, including any about the refund of fees, which may be addressed to the customer service manager at PO Box 144, Drogheda, County Louth. The granting of further tests without payment of fees would be a matter for determination by the driver theory testing service as part of the complaint consideration process.
