The company in question has not been granted any programme by my Department. However, we do have a research service agreement with the company. The company publishes independent research and provides one to one customer advice, on all aspects of ICT using in excess of 1,000 analysts and consultants who advise executives worldwide. Subscription to this service gives the Department access to a large volume of research information, which is critical in assisting decision making in such a small IT unit.
At the time of our subscription in 2004, there was no other suitable company in a position to provide us with this vast range of independent research material and one-to-one customer advice. I am satisfied that value for money is still being achieved in this case.