The person concerned is a casual worker and is also in receipt of a jobseeker's payment. She applied for a mortgage interest relief supplement in September 2011 and was disallowed as her means exceeded the limit. If her circumstances have changed, she may seek a review of the decision. Alternatively, she may, of course, appeal the decision directly to the Social Welfare Appeals Office. If she experiencing financial hardship, she can discuss the situation with an officer in the local community welfare service who may be in a position to indicate whether there are any other supports that may be available to her.