Total expenditure on the engagement of consultants by my Department for the years 2008 to 2011 is set out below and consultancies involved are detailed in the tables:
Year
|
€
|
2008 (Outturn)
|
€1,919,600
|
2009 (Outturn)
|
€1,145,917
|
2010 (Outturn)
|
€596,663
|
2011 (Provisional Outturn)
|
€893,056
|
The Department engages a range of consultants (individuals or organisations) to provide intellectual or knowledge based services (expert analysis and advice).
The majority of expenditure on consultancy expertise is to support the Department in implementing a multi-annual Service Delivery Modernisation programme (SDM) to enhance the efficiency and quality of delivery of services to customers. Further technical consultancies relate to the on-going development of the Department's extensive information technology systems.
In addition consultants are engaged for work including the delivery of reports, studies, assessments, recommendations and proposals that contribute to decision making or policy making.
The use of consultants is kept to a minimum. External assistance is only engaged when it is regarded as the most cost effective means of delivering the required services, where relevant expertise is not readily available and/or where transformation demands exceed Departmental resources. The Department has made considerable progress in developing in-house competencies and reducing the reliance on consultants particularly in regard to the continuing development of its information technology infrastructure.
In meeting business objectives and in maximising investments in staff and systems the Department will continue to focus on achieving value for money and where relevant will utilise the considerable flexibility, and specialised expertise, provided through the engagement of consultancy services.
Year: 2008
Company
|
Purpose
|
Expenditure
|
Naked Objects
|
Business Objects Modelling Advice and Expertise (Service Delivery Modernisation Programme)
|
€434,995
|
Accenture
|
Strategic Review of Client Eligibility Services
|
€368,573
|
Grant Thornton
|
Strategic Review of Customer Facing Services
|
€183,781
|
Mel Cousins
|
Equality Review of Social Welfare Code
|
€125,062
|
ERSI
|
Assessment of impact of tax and welfare policy
|
€150,000
|
Ernst and Young
|
Information Security Support
|
€120,000
|
Deloitte
|
IS Audit Consultancy
|
€118,403
|
Hewlett Packard Ireland Limited
|
Implementation of Centralised Infrastructural Management System
|
€81,266
|
WRC Social and Economic Consultants
|
Review of Activation and Family Support Programme
|
€77,552
|
Millward Brown
|
Family Income Supplement — Uptake Research Project
|
€65,606
|
ERSI
|
National Employment Action Plan (NEAP) Evaluation
|
€51,847
|
Lan Communications
|
Network Security Consultancy
|
€37,455
|
Rits Information Security
|
Forensic Investigation Services
|
€30,454
|
ERSI
|
Live Register Customer Profiling
|
€24,200
|
ERSI
|
Measurement and analysis of levels of consistent poverty
|
€16,000
|
Camille Loftus-OPEN
|
Welfare to work review
|
€14,000
|
Conal Devine Associates
|
CORE Functions — Organisational Design/Development and Configuration and Transition Management
|
€10,905
|
Accenture
|
DSFA Corporate Taxonomy
|
€5,569
|
Technical Guidance
|
Pensions Policy Report
|
€3,448
|
Open Interface
|
Website Design (Office of Social Inclusion)
|
€484
|
Year: 2009
Company
|
Purpose
|
Expenditure
|
Naked Objects Group Ltd
|
Technical Development Advice (Service Delivery Modernisation Programme)
|
€216,906
|
Naked Objects Group Ltd
|
Business Objects Modelling Advice and Expertise (Service Delivery Modernisation Programme)
|
€169,857
|
Accenture
|
Business Process Improvement
|
€152,297
|
ERSI
|
SWITCH Model
|
€150,000
|
Deloitte and Touche
|
Information Systems Audit Consultancy
|
€99,731
|
Ernst and Young
|
Provision of a Security Partner to provide ongoing Information Security Support
|
€98,415
|
ESRI
|
Analysis and Measurement of Deprivation and Poverty in Ireland
|
€64,265
|
A&L Goodbody Solicitors
|
Pensions Policy Advice
|
€32,659
|
ESRI
|
National Employment Action Plan Evaluation
|
€26,031
|
ESRI
|
Live Register Customer Profiling
|
€24,300
|
WRC Economic Consultants
|
Review of Activation and Family Support Programme
|
€19,440
|
Deloitte and Touche
|
Provision of Forensic Investigation Services
|
€6,560
|
Prof. Mansel Aylward
|
Review of Protocols for Medical Referral Case Management Project
|
€437
|
Note: In addition to the consultants detailed above the balance of the department expenditure from its consultancy allocation for 2009 (€85,018) was used to support the research programme of The Combat Poverty Agency which from 1 July 2009 became part of Social Inclusion Division within the Department.
Year: 2010
Company
|
Purpose
|
Expenditure
|
ESRI
|
SWITCH Model
|
€150,000
|
Naked Objects Group Ltd
|
Technical Development Advice (Service Delivery Modernisation Programme)
|
€137,255
|
Naked Objects Group Ltd
|
Business Objects Modelling Advice and Expertise (Service Delivery Modernisation Programme)
|
€105,289
|
Deloitte and Touche
|
Information Systems Audit Consultancy
|
€67,175
|
ESRI
|
Activation: Customer Profiling and Case Management (APCM)
|
€36,602
|
PA Consulting Group
|
ePayments RFI Evaluation
|
€34,058
|
Ernst and Young
|
Provision of a Security Partner to provide ongoing Information Security Support
|
€29,889
|
ESRI
|
National Employment Action Plan (NEAP) Evaluation
|
€25,924
|
Deloitte and Touche
|
Provision of Confidential Forensic Investigation Services
|
€8,671
|
Camille Loftus
|
Feasibility Study on Introduction of Single Social Assistance Payment for People of Working Age
|
€1,800
|
Year: 2011
Company
|
Purpose
|
Expenditure
|
Accenture
|
Business Process Improvement
|
€186,563
|
ESRI
|
SWITCH Research Programme
|
€150,000
|
Naked Objects
|
Technical Development Advice
|
€135,495
|
PA Consulting Group
|
Payments Strategy
|
€111,142
|
Naked Objects
|
Business Objects Modelling Advice and Expertise
|
€101,253
|
Irish Research Council for the Humanities and Social Sciences (IRCHSS)
|
Social Inclusion Research Innovation Awards
|
€50,000
|
ESRI
|
Analysis and Measurement of Deprivation and Poverty
|
€48,001
|
Price Waterhouse Cooper
|
National Pensions Framework Implementation
|
€36,300
|
Deloitte and Touche
|
IS Audit Consultancy/Computer Audit Assistance
|
€14,792
|
Dept of Enterprise, Trade and Employment
|
Administrative Burden Review
|
€14,000
|
Deloitte and Touche
|
Confidential Forensic Investigation Services
|
€7,109
|
Patrick Oliver Ryan
|
Gender Recognition Advisor Group
|
€7,000
|
UCD
|
Poverty Research Initiative Awards
|
€6,650
|
NUI Maynooth
|
Poverty Research Initiative Awards
|
€6,500
|
NUI Galway
|
Poverty Research Initiative Awards
|
€5,000
|
Eleanor Ashe
|
Poverty Research Initiative Awards
|
€1,750
|
Dr. Mary Mulcahy
|
Poverty Research Initiative Awards
|
€1,422
|
Net Affinity Ltd
|
Poverty Research Initiative Awards
|
€291
|